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Full-time
Relationship Officer – Logbook Finance Product (3 Vacancies) Job at Platinum Credit (U) Ltd
Platinum Credit (U) Ltd
Job Description
The overall job purpose: Effective & efficient communication with customers to achieve customer satisfaction, timely loan repayments and repeat business.
Duties, Roles and Responsibilities
- Develop and oversee relationships with clients to ensure top level service is provided to clients.
- Perform as key contact point for portfolio of clients dealing with routine matters throughout range of services and products.
- Consistent and frequent communication with clients providing complete, concise account information and guidance.
- Addressing customer concerns and complaints.
- Design and implement techniques for educating old and new customers on the benefits of existing and new products or services.
- Ensure assigned portfolio is performing as per company’s set targets.
- Ensure retention of customers with at least 40% of repeat business from assigned portfolio.
- Ensure collections performance target of PAR 30 days 3% and below for your portfolio.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
To apply, submit your application, detailed CV and testimonials to the address below;
The Human Resource Manager;
Platinum Credit (U) Ltd
Send your application by
Email to: careers@platinumcredit.co.ug
Deadline: 15th April 2026
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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