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About the Organisation
Relationship Manager Commercial Mortgages job at Housing Finance Bank | Apply Now
Kampala, Uganda
Housing Finance Bank is a leading financial institution dedicated to providing accessible, innovative, and customer-centric housing finance solutions that empower individuals and businesses to achieve their homeownership and real estate investment goals. With a strong reputation for reliability, transparency, and excellence in mortgage and housing finance, the bank has earned recognition as a trusted partner in the financial sector.
The institution fosters a dynamic and inclusive work culture, offering employees competitive benefits, professional development programs, and a supportive environment that encourages innovation and collaboration. With diverse job opportunities in banking, finance, risk management, customer service, and administration, the bank provides flexible work arrangements that promote efficiency and work-life balance.
Established with a vision to transform the housing finance landscape, the bank has grown through strategic partnerships, financial product diversification, and a customer-first approach, continuously evolving to meet the changing needs of clients. Its innovation-driven business model integrates digital banking, data analytics, and tailored mortgage solutions to enhance accessibility, affordability, and convenience. With an extensive operational reach, Recruitment Housing Finance Bank serves customers across Uganda, offering a wide range of financial products, including home loans, construction financing, savings plans, and investment opportunities.
Rooted in core values of integrity, customer focus, excellence, and sustainability, the bank remains committed to ethical banking practices and long-term financial empowerment. Through Corporate Social Responsibility (CSR), the bank actively supports financial literacy programs, affordable housing initiatives, community development projects, and environmental sustainability efforts. For more information on services, career opportunities, and housing finance solutions.
Are you looking for Bank jobs in Uganda 2025 today? then you might be interested in Relationship Manager Commercial Mortgages job at Housing Finance Bank
Full Time
Deadline:
6 Jun 2025
Job Title
Relationship Manager Commercial Mortgages job at Housing Finance Bank
Housing Finance Bank
Job Description
Job Title: Relationship Manager Commercial Mortgages
Organisation: Housing Finance Bank
Duty Station: Kampala, Uganda
Reports To: Manager Commercial Mortgages
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should submit their applications with a recent CV, copies of all academic transcripts, certificates and testimonials, daytime telephone contact, postal and email address and three competent referees to:
Chief Human Resources Officer
Housing Finance Bank,
Investment House
4 Wampewo Avenue, Kololo
Please take note that all applications should be sent by email to Recruitment@housingfinance.co.ug
DO NOT HAND DELIVER YOUR APPLICATION
Any form of canvassing will lead to automatic disqualification.
Guidelines for submitting Documents.
Ensure that all your documents are scanned and submitted in 1 single batch using the following order:
Application letter
Curriculum Vitae (CV)
Academic Documents and Certificates
The maximum document size is 10 MB.
Please indicate the name of the position you are applying for in the subject.
Deadline: 6th June 2025
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Develop a strategy for business growth through identifying new customers in the assigned segment and optimising business opportunities from already existing customers through cross selling of other HFB products and services.
Build and manage client relationships to grow Housing Finance Bank share of wallet through customer engagements (regular calls, visits, written communications etc.)
Maximise value from customers or existing clients by pursuing avenues to sell and grow a balanced portfolio of services and products (both assets and liabilities).
Initiate credit applications for assessment / review by completing the documentation (including financial analysis) and submitting to credit for approval in line with credit policies and procedures.
Build and manage stakeholder relationships in the assigned segment with a view of creating visibility of the HFB brand and grow the commercial mortgage business
Monitor and evaluate performance of the assigned portfolio in line with the Bank’s Credit risk management framework to ensure timely repayments of instalment, and conduct regular financial analysis to identify early warning signs of default and recommend a plan of action
Prepare sales and productivity performance reports as shall be required from time to time detailing the performance progress
Handle customer queries and complaints and resolve them in a timely manner and escalate any unresolved queries in in line with the Customer Service Charter
Financial Responsibility:
Responsible for delivering set business & financial targets within commercial mortgage segment
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
An Honours Degree in Business Administration, Commerce, Economics or any other related field from a recognized university.
Post-graduate qualifications / Professional Course in relevant discipline would be an added advantage.
Skills & Experience:
Minimum of 5 years progressive experience in business growth with an established and demonstrable track record in the field of relationship management, preferably in a commercial bank
Risk awareness in the banking industry
Proven track record of structuring mortgage transactions
Business Behaviours:
The ability to communicate clearly both verbally and in written form in a professional manner is deemed essential.
Ability to build functioning working relationships across the department and cultural boundaries.
Takes clear accountability and focuses on delivery of broader departmental goals.
Ability to demonstrate positive image and role model HFB’s values and leadership behaviours.
Must be a person of impeccable integrity.
