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MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Kampala, Uganda
Full-time
Regional Business Manager - Mobile Money job at MTN Uganda Limited
MTN Uganda
Mission/ Core purpose of the Job
To promote and strengthen MoMo operations management in the assigned regions. Lead all MoMo activities/plans in the assigned regions (MoMopay, Corporate Business, Agent Operations management/Digital distribution etc.) and come up with strategies to grow MoMo revenues and market share.
Contribute towards MoMo way of work by suggesting and devising better ways of execution through continuous improvement, collaboration with respective departments ( Fintech & Teleco), to achieve expected business objectives. Find expedient ways to drive business growth by delivering the MoMo business timeously; thus, contributing to MTN’s overall strategic goals, achieving profitable growth, and continuously improving efficiency.
Main Job Functions:
Managing, Building, and extending high-level /strong relationships with key strategic accounts
Generating business opportunities in the assigned region
Drive execution to fortress the core business which includes accelerating MoMo penetration customer base (MoMo, MoMopay, Corporate sales Digital distribution), ensure Availability – (Float) that enhance usage (30day RGS/Active base) and Retention of MoMo customer base to grow and protect our market share to deliver the regional targets.
Embed Route to Customer operating model (B2B and B2C) including the management of the 3rd party partners to ensure execution of agreed initiatives in line with Mission in the respective Region.
Ensures implementation of activities relating to front line marketing to ensure consistent growth of market share and activity.
Creates key partnerships to ensures delivery of Joint Business Plans that drive achievement of the Region Mission
Responsible for the existing infrastructure in the region, and for the smart Network rollout plan
Provide leadership to cross-functional team to deliver regional business goals
Drive a zero-harm agenda in the assigned Region
Embed coaching as a way of execution to deliver set performance target
Develop and implement sales strategy in line with Sales Strategic objectives to ensure achievement of MTN strategic objectives!
Develop and manage sales Budget with the mandate of maintaining customer satisfaction as well as customer retention and growth.
Interaction with marketing, operations, and other sales segments
Manage agencies and ensure SLAs are adhered to
Define and execute sales strategy
Monitor and reporting on overall performance of the MoMo portfolio, this includes MoMopay, Corporate sales, digital distribution performance, agent management
Main KPIs include:
30day active MoMo subscribers
30day active MoMo Merchants
30day active Agents
Value per RGS 30 MoMo Pay
MoMo Revenue (Basic & Advance)
MoMo Pay Acquisition
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Job Requirements (Education, Experience and Competencies)
Education:
Bachelor’s degree or equivalent Business qualification
Experience:
At least 3-5 years experience in sales management in a fast-paced organization
Strong general management & including capability development and managing change
A proven track record in meeting revenue targets, preferably in a variety of situations to be able to draw upon a breadth of experience when making decisions and analysing plans
Leadership ability with strong general management skills, including strong intellectual, strategic, and analytical ability and the ability to work cross-functionally with a collaborative style.
People management, with the demonstrated ability to motivate and grow high performing teams. Mentor, coach and train the team and build the required competencies for success
Strong experience in building business relationships and negotiation
communication.
Are detail-oriented and seek to achieve excellence in everything you do.
Are a self-starter and proactive about achieving ambitious targets.
Enjoy owning projects - you're autonomous yet know when to escalate problems.
Willing to go the distance to get something done.
Think about culture and process from the users’ perspective.
Are tech-savvy: comfortable navigating excel and on-boarding to new tools.
Behavior Competencies:
Leadership
Coaching & Developing
Managing Accountability
Customer Focus
Strategic and results orientation
Taking the initiative
Analytical Thinking and Problem Solving
Strong interpersonal and communication skills
Ability to function under pressure
Knowledge:
Knowledge of the market and industry
Fintech Industry knowledge
New Product development and management
Telecom Industry knowledge of African markets
Marketing skills
Internal policies and procedures
Business Process knowledge
Skills/Physical Competencies:
Commercial Acumen and financial skill
Strong process and Project Management Skills
Negotiation and selling skills
Relationship building skills
Excellent Presentation and Communication skills
Business planning skills
Persuading and influencing skills
Networking skills
APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
Are you interested? Click the "APPLY" button below to submit your application.
