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About the Organisation
Recovery Manager job at Cairo Bank Uganda | Apply Now
Kampala, Uganda
Cairo Bank Uganda Limited is a prominent financial institution with a mission to provide innovative, customer-centric banking solutions that drive economic growth and financial inclusion in Uganda. Known for its strong reputation for reliability, integrity, and personalized service, the bank has earned recognition as one of the leading players in the Ugandan banking sector. Cairo Bank prides itself on fostering a collaborative and supportive work culture, offering employees opportunities for professional development and growth within an inclusive environment.
The bank's history dates back to its establishment in 1995, and over the years, it has evolved by introducing advanced digital banking services and expanding its branch network to serve a larger customer base. Its business model focuses on offering a wide range of retail and corporate banking services, such as savings accounts, loans, and trade finance, with a strong emphasis on leveraging technology to enhance customer experience.
Cairo Bank Uganda has an extensive presence across the country, catering to individuals, SMEs, and large enterprises. Core values of trust, innovation, integrity, and customer focus are at the heart of the bank's operations, while its corporate social responsibility initiatives include supporting education, health, and community development programs. Cairo Bank Uganda’s website is www.cairobank.co.ug.
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Recovery Manager job at Cairo Bank Uganda
Full Time
Deadline:
16 Apr 2025
Job Title
Recovery Manager job at Cairo Bank Uganda
Cairo Bank Uganda
Job Description
Job Title: Recovery Manager
Organisation: Cairo Bank Uganda
Duty Station: Kampala, Uganda
Reports to: Head of Credit department
The major purpose of the job is to provide general oversight of the entire portfolio quality and recoveries from the written off loan book in the Bank. Maximize recoveries of the facilities in default through timely collections and sustainable work out procedures in line with the Credit policy and regulatory guidelines
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should send their application letters together with their curriculum vitae to the Head of Human Resources at recruitment@cbu.co.ug
Deadline: 16th April 2025 by 5 pm
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How to Apply
Responsible for achievement of the set recovery/collection targets for the recovery section.
Ensure efficient customer service delivery by attending to customer queries/complaints with utmost care/service, review repayment problems and recommend way forward.
Provide accurate and timely reports to the management and other stake holders highlighting portfolio performance /movement and high risk loan accounts with recommendations for execution
Follow up and recommend non-performing credit facilities to External debt collectors for recovery
Ensure that all credit files for cases in watch list and nonperforming category are updated in time with recovery correspondences from /to clients and are well maintained as per the Bank’s credit policy and procedures.
Responsible for oversight of the entire Bank written off loan book and the Bank target from recoveries of the written off loan book.
Develop strategies that allow continuous achievement of collection targets from recoveries from the written-off book.
Provide overall leadership and supervision of recovery staff under direct supervision, responsible for staff performance management and development in line with the set Human Resource guidelines.
Supervise all the Debt Collectors and Law Firms that were contracted by the Bank to provide Debt Collection and Recovery services.
Coordinate the advertisement and revaluation exercises for securities under foreclosure.
Work with CAD to prepare the monthly provisions schedules.
Follow up on insurance claims placed by the Bank.
Attend all Court Sessions for all Recovery related cases under mediation.
Organize and attend Recovery Committee meetings.
Participate in maintaining and updating the bank credit policies and procedures as often as necessary in accordance with Bank and industry trends, evolving regulations and legal requirements.
Perform any other duties assigned to you from time to time.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
A Bachelor’s degree in business relation course from a reputable University OR similar qualifications in credit related fields.
Experience.
At least 5 years in lending and 2 of which must be at supervisory level of a team of no less than 3 staff.
Knowledge of the Ugandan banking regulations and statutory requirements.
Skills and competencies.
Good communication skills
Team Player
Interpersonal Skills
Mathematical skills
Observant
