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About the Organisation
Receptionist job at Infectious Diseases Institute (IDI) | Apply Now
Kalangala, Uganda
The Infectious Diseases Institute (IDI) is a leading center of excellence in infectious disease research, prevention, and treatment, dedicated to strengthening healthcare systems and improving lives in Uganda and beyond. Renowned for its impactful work in HIV/AIDS, tuberculosis, malaria, and emerging infections, IDI has earned global recognition for its cutting-edge research, clinical care, and capacity-building initiatives.
The institute fosters a collaborative and inclusive work culture, attracting top talent in healthcare, research, and administration while offering professional development opportunities, competitive benefits, and flexible work arrangements. Established in 2002 as part of Makerere University, IDI has evolved into an independent organization at the forefront of medical innovation, leveraging technology and data-driven solutions to enhance disease surveillance and response.
With operations spanning Uganda and regional collaborations across Africa, IDI serves millions through its extensive network of clinics, training programs, and public health interventions. Guided by values of integrity, excellence, innovation, and service, the institute remains committed to addressing pressing health challenges while driving sustainable community impact.
Its Corporate Social Responsibility (CSR) efforts focus on strengthening local healthcare infrastructure, promoting public health education, and supporting vulnerable populations. For more information, visit www.idi-makerere.com.
Are you looking for Nursing jobs in Uganda 2025 today? then you might be interested in Receptionist job at Infectious Diseases Institute (IDI)
Full Time
Deadline:
12 Aug 2025
Job Title
Receptionist job at Infectious Diseases Institute (IDI)
Infectious Diseases Institute (IDI)
Job Description
Job Opportunity: Receptionist
Organization: Infectious Diseases Institute (IDI)
Location: Kalangala, Uganda
Project: EXPrESSIVE-10 Clinical Trial
About the Project:
The EXPrESSIVE-10 trial is a Phase 3 clinical study evaluating the safety and effectiveness of MK-8527, an investigational once-monthly oral PrEP medication. The study targets adolescent girls and young women and is conducted across five sites in Uganda: Entebbe, Kalangala, Kampala, Masaka, and Mityana.
To support study operations in Kalangala, IDI is seeking a friendly, professional, and well-organized Receptionist to join the team.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
To Apply: Click the APPLY Button Below to view more details and apply
Closing Date: 2025-08-12 at 17:00
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How to Apply
Offer a warm and professional welcome to all study participants and visitors.
Verify participant identities and manage appointment confirmations.
Answer incoming calls, address inquiries, take messages, and direct calls appropriately.
Accurately perform data entry tasks related to participant records.
Provide clear information to participants and refer them to the appropriate clinic staff as needed.
Ensure participant comfort, including offering refreshments and maintaining a welcoming environment.
Manage participant waiting areas by providing entertainment tools for both participants and their children.
Maintain cleanliness and order in participant spaces.
Requisition and distribute participant reimbursements and ensure proper accountability.
Coordinate participant flow within the clinic to reduce wait times.
Supervise and care for children accompanying participants.
Safeguard entertainment tools, toys, and any other materials under your responsibility.
Guide study participants and visitors to relevant clinic departments.
Facilitate the referral of pregnant and breastfeeding participants to antenatal and postnatal services at Kalangala Health Centre IV.
Perform any other duties as assigned by the supervisor.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Diploma in Comprehensive Nursing
Valid registration with the Uganda Nurses and Midwives Council
Person Specification:
Computer literacy
Excellent verbal and written communication skills
Friendly, empathetic, and patient, with a talent for resolving concerns and creating positive experiences
Strong interpersonal and teamwork abilities
Outgoing personality and willingness to work flexible hours
Preferably female
Must be a resident of Kalangala
