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Receptionist job at Calm Suites Limited | Apply Now
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Receptionist job at Calm Suites Limited
Mutungo, Uganda
Full Time
About the Organisation
Calm Suites Limited is a premier destination offering luxurious hospitality, tranquility, and modern comfort. Nestled on Mutungo Hill in Kampala, our hotel provides a serene escape from the hustle and bustle of city life. Whether guests are visiting for business, attending an event, or seeking relaxation, we are dedicated to delivering a memorable experience marked by comfort, excellent service, and a peaceful natural environment.
Our Vision
To be Uganda’s top choice for luxury relaxation and event hosting, seamlessly blending natural beauty with upscale comfort.
Our Mission
To create unforgettable, peaceful experiences that inspire relaxation and renewal in every guest.
Core Values
Excellence: We aim to exceed guest expectations by maintaining high standards in both service and hospitality.
Integrity: We foster trust through honesty, transparency, and dependability in all our actions.
Respect for Nature: We adopt sustainable practices to protect and celebrate our environment.
Innovation: We are committed to the continuous enhancement of our services and facilities.
Company Culture
At Calm Suites, we pride ourselves on fostering a collaborative, results-driven, and flexible work environment that supports personal and professional growth.
Job Title
Receptionist job at Calm Suites Limited
Calm Suites Limited
Job Description
Job Title: Receptionist
Company: Calm Suites Limited
Location: Mutungo, Kampala, Uganda
Contract Type: Contract
The Role
We are looking for a proactive and customer-focused Receptionist to join our team. Reporting directly to the Hotel Manager, you will play a crucial role in ensuring guests feel welcomed, informed, and well-served during their stay.
Duties, Roles and Responsibilities
Key Responsibilities
Answer, screen, and forward calls via the telephone switchboard, providing accurate information and taking messages.
Greet guests upon arrival, assess the purpose of their visit, and guide or escort them to their destinations.
Process payments and issue receipts for services provided.
Handle inquiries from customers or the public by analyzing data and providing relevant information.
Maintain filing systems and efficiently organize records.
Perform various administrative tasks, including proofreading and managing documents on computer systems.
Preferred Duties
Address and resolve complaints from guests or the public.
Sort and distribute mail, messages, or courier deliveries.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education: Post-secondary diploma in Hotel Management or related fields.
Experience: 2-3 years of experience as a receptionist or in a similar role.
Skills: Strong proficiency in speaking, active listening, service orientation, critical thinking, and coordination.
Knowledge: Familiarity with customer service best practices and basic computer and electronics use.
Language Proficiency: Fluent in both English and Luganda.
Desired Attributes
We are seeking an honest, adaptable, and emotionally intelligent individual. You should be proactive, able to work collaboratively, and have a strategic mindset to ensure success in this role.
Benefits
Paid sick leave
Free lunch
Paid time off
How to Apply
Interested candidates are invited to send their applications to info@calmsuites.ug. Please include the following documents:
CV/Resume
Cover letter/Letter of interest
Copies of certificates and degrees
References
We look forward to welcoming a new member to the Calm Suites family!
Deadline: 2nd January 2025
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