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Receptionist job at Calm Suites | Apply Now
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Receptionist job at Calm Suites
About the Organisation
Calm Suites is a luxurious destination for hospitality, tranquility, natural beauty, and modern comfort. Situated on Mutungo Hill in Kampala, Uganda, our hotel offers a peaceful retreat from the hustle of big cities. Whether our guests are here for business, attending an event, or simply seeking relaxation, we are dedicated to providing an indelible experience of comfort and high-quality service amid serene natural surroundings.
Kampala, Uganda
Full Time
Job Title
Receptionist job at Calm Suites
Calm Suites
Job Description
Job Title: Receptionist (Fresher Jobs)
Organisation: Calm Suites
Duty Station: Kampala, Uganda
Job Summary: We are seeking a proactive and customer-focused Receptionist to join our small team. Reporting to the Hotel Manager, you will play a crucial role in ensuring our guests feel welcomed and informed during their stay.
Duties, Roles and Responsibilities
Operate the telephone switchboard to answer, screen, or forward calls, providing information and taking messages.
Greet guests upon arrival, determine the nature of their visit, and direct or escort them to their destinations.
Receive payments and record receipts for services provided.
Analyze data to answer questions from customers or the public.
File and maintain records efficiently.
Perform administrative support tasks, including proofreading and operating computers to manage various documents.
Preferred Duties
Hear and resolve complaints from customers or the public.
Collect, sort, and distribute mail, messages, or courier deliveries.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Education: Post-secondary diploma in Hotel Management or related fields.
Experience: 2-3 years of relevant experience as a receptionist or in a similar role.
Skills: Proficient in speaking, active listening, service orientation, critical thinking, and coordination.
Knowledge Areas: Strong understanding of customer service and personal service practices, as well as basic computer and electronics knowledge.
Language Proficiency: Fluent in English and Luganda.
Desired Attributes
We are looking for someone who is honest, adaptable, and emotionally intelligent. Your ability to take initiative, work collaboratively, and think strategically will be essential to your success in this role
How to Apply
If you are ready to join our team, please submit your application, including:
CV / Resume
Cover letter / Letter of interest
Copy of certificates
Copy of degrees
References
Email to: info@calmsuites.ug
