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About the Organisation
Best Western Plus The Athena Hotel is a marque business hotel in Kampala, Uganda. This highly rated 4-star Hotel, located in City Business District offers a seamless 24-hour airport shuttle from Entebbe International Airport. With 24-hour security surveillance, modern meeting facilities, high-speed internet, and fine dining on the premise, The Athena hotel is the best business destination in Uganda.
Receptionist job at Athena Hotel | Apply Now
Bugolobi, Uganda
The Athena Hotel, located in the heart of Uganda's vibrant capital, Kampala, is dedicated to providing a luxurious and unforgettable stay for both business and leisure travelers. With a commitment to exceptional service, world-class amenities, and a focus on customer satisfaction, the hotel has built a strong reputation as one of the premier hospitality destinations in the region. Over the years, The Athena Hotel has gained recognition for its impeccable service and high standards, becoming a sought-after venue for events, conferences, and relaxation.
The hotel fosters a collaborative and inclusive work culture, offering opportunities for growth and development in the hospitality industry, with a strong focus on employee well-being and professional advancement. Since its inception, The Athena Hotel has consistently evolved to meet the needs of a diverse clientele, integrating innovative technologies and business practices to enhance guest experiences. The hotel's business model revolves around providing personalized services and ensuring every guest's comfort and satisfaction, while maintaining a strong presence in the local and international hospitality market.
Upholding core values of excellence, integrity, and sustainability, The Athena Hotel is dedicated to contributing positively to the community through various corporate social responsibility initiatives, supporting local businesses, and engaging in environmental conservation efforts. For more information, visit www.athenahotel.com.
Are you looking for administrative jobs in Uganda 2024 today? then you might be interested in Receptionist job at Athena Hotel
Full Time
Deadline:
20 Nov 2024
Job Title
Receptionist job at Athena Hotel
Athena Hotel
Job Description
Job Title: Receptionist (Fresher Diploma Jobs)
Organisation: Best Western Plus The Athena Hotel
Duty Station: Bugolobi, Kampala, Uganda
The Hotel Receptionist, or Front Desk Officer is responsible for welcoming guests and acting as their first point of contact. They log issues or requests and pass them to the correct member of staff, provide information and advice to guests and act as ambassadors for the hotel.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates should send their applications, updated CVs and academic documents to fo@theathenahotelug.com
Deadline: 20th November 2024
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How to Apply
Hotel Receptionist duties and responsibilities
Hotel Receptionists undertake a range of activities in a typical working day, and their duties include:
Welcoming guests and checking their details against their bookings
Allocating guests their rooms and providing keys
Answering phones from prospective customers and guests, taking messages and delivering them
Completing administrative tasks such as filing and photocopying
Responding to requests for help and information
Providing concierge services, such as booking theatre tickets. arranging travel and providing information about local amenities and attractions
Preparing room bills and ensuring prompt payments
Checking guests out, taking payments and returning deposits
Qualifications:
Education: Diploma or equivalent
Experience: 2 years
Skills:
Excellent communication, interpersonal, and customer service skills.
Ability to work under pressure
Basic computer skills (MS Office, Hotel Software)
Opera Knowledge

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