Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
Related Jobs
Share this Job
Receptionist job at Mukwano Industries | Apply Now
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Receptionist job at Mukwano Industries
About the Organisation
Mukwano Industries Uganda Limited is a leading Ugandan conglomerate with a mission to provide high-quality consumer goods and services that meet the needs of its diverse customer base, while contributing to the economic development of the country. Known for its reputation for excellence, reliability, and innovation, Mukwano is recognized as a key player in Uganda’s manufacturing sector, with a strong presence in the production of food, personal care products, and industrial chemicals. The company fosters a positive and inclusive work culture that emphasizes teamwork, integrity, and continuous learning, offering employees ample opportunities for professional growth, competitive compensation, and flexible work arrangements.
Since its founding in 1986, Mukwano has grown from a small family-owned business to one of Uganda’s largest industrial players, evolving through strategic investments, diversification, and adoption of cutting-edge technologies. Its business model focuses on integrating sustainable production practices, efficient supply chain management, and market responsiveness to maintain its competitive edge in the region. Operating across Uganda with a growing footprint in East Africa, Mukwano is committed to core values of quality, innovation, integrity, and customer satisfaction, while actively contributing to the community through corporate social responsibility initiatives such as education, environmental conservation, and healthcare programs. For more information, visit www.mukwano.com.
Full Time
Job Title
Receptionist job at Mukwano Industries
Mukwano Industries
Job Description
Organisation: Mukwano Industries
Duty Station: Kampala, Uganda
Provide timely information to staff, clients, service providers and other stakeholders.
Handle inquiries, complaints and requests with professionalism and tact.
Receive, sort and distribute mail, deliveries and packages to the recipient in a timely manner while also managing outgoing mail and packages for pickup.
Assist with filing, documentation, photocopying, scanning, and other clerical tasks.
Duties, Roles and Responsibilities
Serve as the face of the Company, offering friendly service to those entering the building or calling in over the phone
Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within the message system
Receive visitors courteously, verify their purpose and direct them appropriately.
Maintain a tidy, organized, and welcoming reception area.
Manage visitor logs, issue visitor passes, and ensure compliance with security protocols.
Provide timely information to staff, clients, service providers and other stakeholders.
Handle inquiries, complaints and requests with professionalism and tact.
Receive, sort and distribute mail, deliveries and packages to the recipient in a timely manner while also managing outgoing mail and packages for pickup.
Assist with filing, documentation, photocopying, scanning, and other clerical tasks.
Schedule meeting rooms and support preparation for internal meetings when required.
Assist the HR and Admin teams in coordinating staff welfare activities, appointments and documentation.
Maintain updated records of visitors, suppliers and service providers.
Keep accurate logs of telephone calls, messages and front‐desk activities.
Present a professional, well-groomed appearance consistent with the company’s customer service standards.
Uphold confidentiality and handle sensitive information with discretion.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Diploma in Business Administration, Secretarial Studies, Front Office Management or related field.
At least 5 years’ experience in a front-office or customer service role, preferably in a busy or industrial environment.
Proficiency in MS Office (Word, Excel, Outlook).
Knowledge of switchboard operations is an added advantage.
Skills & Professional Attributes Required
Excellent communication and interpersonal skills.
Warm, polite, and customer-service oriented demeanour.
Strong organizational skills and attention to detail.
Ability to multitask and work under minimal supervision.
High level of integrity, confidentiality and professionalism.
Neat, well-groomed and presentable at all times.
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply, please click on the "Apply" button below.
