Receptionist (3 positions)

1. Serve as the first point of contact for all visitors ensuring professional reception, registration, and guidance in compliance with company security and GMP access procedures.

2. Answer, screen, and route incoming telephone calls promptly and professionally, and relay messages as required.

3. Manage incoming and outgoing correspondence including courier packages, emails, and physical mail, ensuring timely delivery to appropriate departments.

4. Maintain an organized and clean front office area including waiting areas and meeting rooms to reflect the company's professional standards.

5. Schedule and coordinate meetings, appointments, and bookings for conference rooms, including setting up basic audio-visual equipment as needed.

6. Provide administrative support to HR and administrative departments including document filing, photocopying, and stationery requisition.

7. Maintain accurate visitor logs and ensure issuance and tracking of visitor badges in accordance with company access policies.

8. Support emergency and safety procedures by directing visitors and employees appropriately during drills or actual events.

9. Monitor front desk supplies and proactively report replenishment needs to administration.

10. Handle sensitive information with discretion and uphold strict confidentiality standards at all times.

Academic Qualifications:

1. Degree in Office Management, Public Administration, Secretarial Studies, Social Sciences, or a related field.

Experience and Competencies:

1. Minimum of 2 years of experience in a front desk or administrative support role, preferably in a corporate or pharmaceutical setting.

2. Knowledge of customer service principles, office management procedures, telephone etiquette, basic record-keeping, and familiarity with office equipment and supplies.