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Full-time
Receptionist – 20 Internship Positions Job at Ministry of Tourism, Wildlife and Antiquities (MoTWA)
Ministry of Tourism, Wildlife and Antiquities (MoTWA)
Job Description
The program is aimed at equipping unemployed graduates with work readiness skills along the tourism value chain by promoting employment-based skilling, reskilling and upskilling in line with the Uganda National Apprenticeship Framework (UNAF 2018), the Employment Act (2006), the Employment Regulations (2011 and the National Employment Policy of Uganda (2011) The Program is national in character targeting interested individuals from across the country.
The Permanent Secretary, MoTWA invites suitably qualified Ugandans who satisfy the criteria to apply for« one year on the job training opportunity leading to the award of UVTAB level II Certificate The program will commence in April 2026.
Duties, Roles and Responsibilities
- Provide front-desk support by welcoming visitors and guests in a courteous and professional manner.
- Manage incoming and outgoing telephone calls, enquiries, and messages.
- Maintain visitor logs and ensure proper guest registration and direction.
- Support reservation, booking, and scheduling functions where applicable.
- Assist in handling customer inquiries, complaints, and service requests.
- Maintain an organized and professional reception area.
- Support administrative tasks such as filing, document handling, data entry, and correspondence management.
- Ensure compliance with organisational protocols, customer care standards, and hospitality etiquette.
- Uphold confidentiality and professionalism in all interactions.
- Participate in mentorship, assessments, and continuous learning activities throughout the apprenticeship period.
- Promote a positive image of the organization and the hospitality/tourism industry.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Applicants are advised to apply for only one trade of interest interested applicants should attach a cover letter, Curriculum Vitae, copies of academic certificates and transcripts and a copy of the National ID.
All applications should be online.
Application forms can be accessed from the link
Deadline: 23rd January 2026.
NB: Women and People With Disabilities (PWDs) are encouraged to apply.
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