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Job Summary

Job Title:
Program Operations Lead
Employer:
Heifer International
Location:
Country:
Uganda
Contract Type:
Full Time
Job Category:
Administrative jobs
Number of Positions:
1
Deadline:
Monday, 21 April 2025

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About the Organisation

Heifer International is a global nonprofit working to eradicate poverty and hunger through sustainable, values-based holistic community development. Founded in 1944, Heifer works in over 20 countries worldwide, empowering families to achieve self-reliance through agriculture, entrepreneurship, and community development.

Program Operations Lead job at Heifer International | Apply Now

Kampala, Uganda

Heifer International is a global nonprofit organization dedicated to ending hunger and poverty by empowering smallholder farmers and communities through sustainable agriculture and economic development. With a strong reputation for transforming lives through innovative livestock donation programs, training, and market access initiatives, Heifer has received global recognition for its impact-driven approach.

The organization fosters a collaborative and purpose-driven work culture, offering employees opportunities for professional growth, competitive benefits, and a chance to make a lasting difference in communities. Job opportunities span across project management, agricultural development, finance, and social impact roles, with flexible and field-based work arrangements to maximize outreach.

Founded in 1944, Heifer International has evolved from a simple livestock donation initiative into a global leader in sustainable development, integrating technology, climate-smart agriculture, and inclusive value chains to drive economic transformation. Operating in over 20 countries across Africa, Asia, and the Americas, Heifer’s reach extends to millions of families striving for self-reliance. The organization is built on core values of accountability, transparency, sustainability, and community-driven development, ensuring that interventions create lasting change.

Through its corporate social responsibility initiatives, Heifer partners with governments, private sectors, and grassroots organizations to enhance food security, climate resilience, and women's economic empowerment. More information about its mission and programs can be found at www.heifer.org.

Are you looking for Program Operations Lead jobs in Uganda 2025 today? then you might be interested in Program Operations Lead job at Heifer International

Full Time

Deadline: 

21 Apr 2025

Job Title

Program Operations Lead job at Heifer International

Heifer International

Job Description

The Program Operations Lead is responsible for leading and supporting assigned country programs to achieve key performance indicators, ensure operational quality and compliance, and foster strategic partnerships. The role will involve budget planning, systems strengthening, program monitoring, capacity building, knowledge sharing, and fostering innovations for impact scalability. The incumbent will support strategic alignment with Heifer’s operational standards and ensure the successful start-up and close-out of programs. The position requires significant leadership, planning, and communication skills, as well as the ability to build collaborative partnerships.

Duties, Roles and Responsibilities

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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How to Apply

A. Strategy Implementation, Program Administration, and Systems Strengthening (30%)
  • Support country-level KPIs achievement and timely reporting

  • Establish administrative policies and procedures

  • Monitor compliance with organizational and country-specific policies

  • Coordinate strategic planning and ensure timely communication with stakeholders

  • Assist with budget and work plan development

  • Conduct annual supplier reviews and maintain legal compliance

B. Program Excellence (20%)
  • Lead semester reforecasts and knowledge management

  • Promote innovation and strategic planning for high-impact delivery

  • Conduct performance reviews and ensure quality reporting

  • Review reports, audits, and support continuous improvement

C. Strategic Partnership Development and Engagement (20%)
  • Manage partnerships and ensure transparency and accountability

  • Develop tools and strategies for partnership engagement

  • Strengthen fundraising capacities of local partners

  • Represent Heifer in external professional and donor forums

D. Operational Excellence and Leadership (25%)
  • Ensure proper project start-up and close-out

  • Support recruitment, onboarding, and operational efficiency

  • Build and inspire country teams

  • Provide backstopping for transitional processes

E. Other Duties (5%)
  • Perform any other tasks as assigned

Program Operations Lead job at Heifer International

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Minimum Requirements:

  • Master’s Degree in Social Sciences, Business Administration, or related field

  • 10–15 years of relevant experience, including 5 years in a supervisory role

  • Experience managing large-scale, complex programs

  • Strong background in value chain and market systems development

Critical Proficiencies:

  • Strategic planning and budgeting expertise

  • Strong monitoring and evaluation skills

  • Experience with poverty alleviation, food security, and sustainability programs

  • Proven team and conflict management skills

  • Excellent interpersonal and communication skills

  • Familiarity with donor compliance and grant management

  • Innovative and analytical thinking

  • Cross-cultural competence and flexibility

Essential Functions and Physical Demands:

  • Ability to work remotely and travel as needed

  • Strong leadership and problem-solving skills

  • Capacity to manage multiple tasks and competing priorities

Key Behavioral Competencies:

  • Accountability

  • Professional Excellence

  • Humility

  • Customer Orientation

  • Empathy

  • Innovation


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