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Job Summary

Job Title:
Program Manager
Employer:
CIYOTA
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Management Jobs
Number of Positions:
1
Deadline:
Wednesday, 21 January 2026

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CIYOTA is a refugee-led, community-driven non-profit organisation dedicated to empowering refugees, Internally Displaced Persons (IDPs), and marginalised youth in Uganda and the Democratic Republic of Congo (DRC).

Full-time

Deadline: 

21 Jan 2026

Program Manager Job at CIYOTA

CIYOTA

Job Description

The Program Manager position is a full-time position that reports to the Programs Director. The position is accountable for the overall planning, management, and completion of the Program in both Uganda and DRC. This includes leading, overseeing, and administering all program operations in CIYOTA, ensuring high-quality service delivery and program effectiveness. The primary role of this position is to manage multiple initiatives and ensure adherence to project management processes in accordance with best practices. The officer will work with our various teams to deliver world-class results and business outcomes.

This position is subject to the program funding approval. Shortlisting and interviews may be conducted in advance; however, appointments will only be confirmed upon successful funding of the program.

Duties, Roles and Responsibilities

Program Implementation

  • Ensure the program aligns with CIYOTA’s mission and meets the needs of displaced communities.
  • Ensure the implementation of Education, Skilling, and Associate program interventions within the project period, with a focus on high-quality programming, and ensure targets are met while supporting refugee and internally displaced youth.
  • Will be responsible for the regional coordination of program operations and delegated responsibility for the regional delivery of high-quality programs in line with the objectives of the program strategy.
  • Ensure quality program and donor reports for all outcome areas (access to education, entrepreneurship, and the associate program), in compliance with relevant external donor requirements.
  • Work closely with the MEAL team to ensure effective monitoring and evaluation of programs.
  • Work closely with the MEAL team to implement accountability measures, ensuring that feedback from all relevant stakeholders is considered in program design.

Partnerships with Refugee-Led Organisations

  • Strengthen collaborations to enhance resource sharing, advocacy, and program impact.
  • Support joint initiatives that empower refugee youth through education and leadership development.
  • Partner with schools, universities, and educational institutions to enhance learning opportunities for refugee and displaced youth.
  • Work with policymakers and education-sector leaders to shape policies that support inclusive education.
  • Implement mentorship and scholarship programs to support disadvantaged young people.
  • Coordination, team management and capacity building
  • Ensure CIYOTA’s work is well coordinated with other agencies and that the specific needs of youth are addressed.
  • Ensure community engagement and acceptance with the local authorities, both in Uganda and DRC.
  • Supervise the team, assess their training needs and provide constructive feedback to direct reports.

Participation, Inclusion and Safeguarding

  • Ensure a safe programming approach and ensure risk assessment and mitigation plans are in place for child safeguarding.
  • Training staff, volunteers, and partners on safeguarding protocols.
  • Ensure compliance to CIYOTA’s Child Protection and Safeguarding policies, standards, requirements and procedures across all operations of the program;
  • Ensure planning to promote participants’ participation and voice and their input into key decision-making processes in annual reflections/planning and during implementation.
  • Data, Storage and Security: Ensure all children’s data, e.g. photos, addresses, communications and participant files are filed, stored and protected in adherence to CIYOTA’s data protection protocols and aligned to child protection policies, standards and procedures
  • Establishing and maintaining reporting mechanisms for safeguarding concerns.
  • Promoting a safe, inclusive, and supportive environment for all program participants.

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Program Manager Job at CIYOTA

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