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Job Summary

Job Title:
Emergency Officer
Employer:
AAR General Insurance Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Medical jobs
Number of Positions:
1
Deadline:
Tuesday, 13 January 2026

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Since our inception in 1984, AAR General Insurance Uganda Limited has evolved from a pioneer in medical evacuations of accident casualties both by road and air, to a licensed leader in comprehensive health insurance solutions with presence across the East African region and partnerships with accredited medical service providers

Full-time

Deadline: 

13 Jan 2026

Emergency Officer Job at AAR General Insurance Uganda

AAR General Insurance Uganda

Job Description

To ensure quality and efficiency in health care to achieve high customer care experience

Duties, Roles and Responsibilities

  • Detect any fraudulent charges e.g. duplication of services, overcharges of items/medicines. Changing of dates and unnecessary investigations and treatment
  • Take note of any discount as communicated by the clinical network office, while making approvals
  • Identify high average cost providers and communicate to the PPO in case of any inconsistence of the invoices
  • Verification and authorization of members benefits to providers
  • Manage all incoming calls and walk ins respond appropriately
  • Promoting teamwork within the department and with other departments
  • Responding to emergency rescues and evacuations both air and road and keep the records appropriately
  • Receiving emergency calls and responding or reacting and consulting appropriately
  • Handing over and receiving reports in all the shifts
  • Any other duties as may be assigned to you by your supervisor in line with your role

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

All suitably qualified and interested individuals should send their applications letters, CV’s and academic documents (as one attachment) addressed to the Head of People and Culture, AAR General Insurance Uganda Limited to hr.recruitment@aar-insurance.com clearly stating the role applied for as the email subject

Deadline: 13th January 2026

Applications are managed via the AfriCareers Jobs Portal:

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  2. New users: Select Create Profile and complete the Profile Creation Wizard

  3. Existing users: Log in and update your profile if needed

  4. Go to the "Jobs" tab

  5. Read the detailed job description, Roles and Qualifications. 

  6. Submit your application via the jobs portal

  7. Track progress under "My Applications" tab

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Emergency Officer Job at AAR General Insurance Uganda

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