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About the Organisation
Principal Officer – Life Uganda job at CIC Insurance Group | Apply Now
Kampala, Uganda
CIC Africa Life Assurance Ltd is a leading life insurance company in East Africa, with a mission to provide innovative and comprehensive life insurance solutions that meet the financial security needs of individuals, families, and businesses. Established as a subsidiary of the CIC Insurance Group, the company has earned a strong reputation for its customer-centric approach and commitment to delivering reliable and accessible insurance products. Known for fostering a positive and dynamic work culture, CIC Africa Life Assurance values employee growth, offering professional development opportunities and a supportive work environment that promotes work-life balance and career advancement.
The company provides job opportunities in various areas, including underwriting, claims, and customer service, with flexible work arrangements to cater to diverse employee needs. Since its founding, CIC Africa Life Assurance has grown its presence across East Africa, evolving with market demands and incorporating cutting-edge technology to enhance its service delivery and product offerings.
The company’s business model focuses on offering tailored life insurance plans that cater to the unique needs of its diverse client base, ensuring sustainable growth and long-term financial protection. With a solid presence in multiple countries, CIC Africa Life Assurance is guided by core values of integrity, professionalism, and innovation, ensuring the delivery of value-driven services. The company is also committed to corporate social responsibility, supporting various community development initiatives that promote financial literacy, health, and education. For more information, visit www.cicafrica.com.
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Principal Officer – Life Uganda job at CIC Insurance Group
Full Time
Deadline:
18 Nov 2025
Job Title
Principal Officer – Life Uganda job at CIC Insurance Group
CIC Insurance Group
Job Description
Job Title: Principal Officer – Life Uganda
Organisation: CIC Insurance Group
Duty Station: Kampala, Uganda
Job Summary:
Reporting to the Subsidiary Managing Director, the Principal Officer will provide strategic and operational leadership to the Life Assurance business in Uganda, ensuring sustainable growth, regulatory compliance, and alignment with CIC Group’s and subsidiary’s strategic objectives. The role focuses on delivering innovative, customer-centric Life Assurance solutions to meet the evolving needs of the Ugandan market.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you have the aforementioned professional and academic qualifications and you are ready to execute the above mandate, strictly apply through the APPLY Button below clearly indicating the position being applied for.
Deadline: 18th November 2025.
NB: Please note only short-listed candidates will be contacted. If you do not hear from us by 30th November 2025 consider your application unsuccessful.
N/B: This job advert is open to both internal and external candidates.
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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New users: Select Create Profile and complete the Profile Creation Wizard
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Existing users: Log in and update your profile if needed
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
Important Note: Employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Strategic Leadership (20% of time)
Develop and execute the Life Assurance business strategy in alignment with the subsidiary’s and CIC Group’s vision.
Drive product innovation, market expansion, and digital transformation to maintain competitive advantage.
Monitor industry trends and adjust business plans accordingly.
Formulate, implement and ensure achievement of company’s overall business strategy
Prepare regular and periodic reports to the board for strategic direction and on achievement of planned goals
Business Growth & Market Development (20% of time)
Achieve targeted revenue, policy uptake, and profitability for the Life Assurance segment.
Identify and pursue growth opportunities through bancassurance, tied and independent agency networks, brokers, and digital platforms.
Oversee marketing initiatives to enhance brand awareness and customer engagement.
Product Development & Customer Solutions (15% of time)
Lead the design and development of Life Assurance products tailored to customer needs and market dynamics.
Ensure products are priced competitively and meet regulatory requirements.
Integrate customer feedback into continuous product improvement.
Regulatory & Compliance Oversight (15% of time)
Serve as the designated Principal Officer for Life Assurance as per the Insurance Regulatory Authority (IRA) Uganda requirements.
Ensure compliance with all Life Assurance regulations, corporate governance standards, and industry codes.
Maintain strong relationships with the IRA and other relevant regulatory bodies.
Operational Excellence (10% of time)
Oversee underwriting, claims, and policy administration processes to ensure efficiency and customer satisfaction.
Implement effective governance, risk management, and control frameworks.
Drive process improvements and cost efficiencies.
Financial Management (10% of time)
Prepare and manage the Life Assurance budget and financial plan.
Monitor performance against targets and take corrective action where necessary.
Ensure prudent financial management and optimal resource utilization.
Stakeholder Engagement (5% of time)
Develop and maintain strong relationships with customers, intermediaries, regulators, and industry associations.
Represent the Life Assurance segment in industry forums, conferences, and media engagements.
People Leadership (5% of time)
Lead, mentor, and develop the Life Assurance team to achieve business objectives.
Promote a performance-driven, customer-focused culture.
Ensure succession planning and leadership development within the segment.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Insurance, Business Administration, Actuarial Science, Economics, or related field
Master’s degree is an added advantage
Professional Qualification
ACII, CII, Diploma in Insurance or equivalent professional insurance qualification.
Experience Required:
Minimum of 10 years’ experience in the life assurance sector, with at least 5 years in a management role.
Proven track record in business growth, product innovation, and regulatory compliance.
Skills and Competencies:
Strategic thinking and execution.
In-depth understanding of life assurance products and distribution channels.
Strong relationship-building and negotiation skills.
Financial acumen and analytical skills.
Excellent communication and stakeholder engagement skills.
Leadership and team development capabilities.
CIC Insurance Values
CIC Group is committed to providing excellent service, spur further growth and employees are required to align their behavior to the following core values as critical to driving their performance;
Integrity- Be fair and transparent
Dynamism- Be passionate and innovative
Performance- Be efficient and results driven
Co-operation- Live the Co-operative spirit
