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Full-time
PR, Marketing & Customer Success Executive (Certification Track Included) Job at Sadja WebSolutions
Sadja WebSolutions
Job Description
We’re hiring a strong communicator to support our PR, marketing execution, and customer success—helping clients understand our services, improving retention, and supporting the sales pipeline. You’ll work closely with our delivery team (designers, developers, marketers) to manage client communication and represent Sadja WebSolutions professionally.
As part of our growth, we are also expanding into new productivity/business tools for clients. The company will sponsor key certifications (including Google Workspace Sales credential) to build internal capability.
Duties, Roles and Responsibilities
- Manage customer communication: onboarding calls, follow-ups, status updates, customer satisfaction and retention
- Support sales & account growth: lead qualification, proposals, presentations, follow-ups, renewals
- Drive PR + brand presence: announcements, storytelling, testimonials/case studies, community visibility
- Support digital marketing execution: content coordination, campaign planning support, reporting communication
- Use tools like CRM, ticketing/helpdesk (e.g., Zoho Desk or similar), and marketing systems to track customer journeys
- Certification & Learning (Company-Sponsored)
- Google Workspace Sales credential (company pays training/exam fees)
- High performers may be supported for additional certifications: Microsoft, Zoho, Zoho One, Odoo and other tools based on company roadmap
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send:
- CV
- Short intro explaining relevant experience (PR/marketing/customer success/sales)
- Any portfolio links (writing samples, campaigns, case studies, socials)
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