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HR Operations Governance (In-Scope Countries)

• Act as workflow approver for employee data changes (e.g., job change, contract amendment, working pattern change) and specific leave transactions entered by the MSP.
• Ensure all system updates are accurate, policy-compliant, and completed within defined timelines and controls – through myHR workflows.
• Review and validate transactions processed by the MSP (myHR workflows), identifying and rectifying discrepancies.
• Manage exceptions and provide process clarification to the MSP or internal stakeholders.

End-to-End HR Operations (Out-of-Scope Countries)

• Deliver HR operations directly for countries not covered under the MSP model, including onboarding, offboarding, contract and letter generation, employment data updates, and benefits administration.
• Ensure all transactions comply with local labour laws, internal policies, and audit requirements.
• Partner with country HR and Finance teams