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Order Processing and System Management

• Accurately capture and process customer orders in the company system.
• Verify order details including product specifications, quantities, delivery details, and customer information.
• Ensure all order entries are correctly reflected in the system to maintain accurate inventory and dispatch planning.
• Monitor and update order status in the system to ensure visibility for relevant departments.
• Support the correction of order entry errors and maintain high levels of data accuracy.
• Verifying and confirming recorded weights and checking them against ERP registrations.
• Signing and stamping weighbridge and loading documents to confirm that the recorded weights and truck movements are correct.

Dispatch and Truck Flow Coordination

• Support coordination of truck arrivals and departures at the dispatch area.
• Ensure trucks are scheduled and processed efficiently to avoid delays and congestion at the plant.
• Communicate with warehouse, production, and logistics teams to ensure readiness of orders for loading.
• Assist in maintaining orderly truck flow within the facility.

Documentation and Compliance

• Prepare and verify dispatch documentation including delivery notes, invoices, and loading documents.
• Ensure all dispatch documentation is complete, accurate, and compliant with company procedures.
• Maintain organized records of orders, dispatch documentation, and transport records.
• Support internal and external audits by ensuring documentation is properly filed and accessible.

Administrative Support

• Provide administrative support to the logistics and dispatch team.
• Assist in tracking daily dispatch volumes and order fulfillment.
• Respond to internal queries related to order status or documentation.
• Support continuous improvement initiatives related to order processing and dispatch operations.