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Operations Officer job at Africa Management Solutions Limited | Apply Now
Kampala, Uganda
Full Time
Are you looking for Administrative jobs in Uganda 2025 today? then you might be interested in Operations Officer job at Africa Management Solutions Limited
About the Organisation
Africa Management Solutions Limited (AMSOL) is a HR Management Consulting and Recruitment company in Kenya. We offer total staffing solutions ranging from basic recruitment, hr outsourcing, payroll processing, organizational restructuring, to project management. Our services help organizations acquire the right human assets and implement effective processes to ensure organizational objectives are achieved with ease and speed.
Job Title
Operations Officer job at Africa Management Solutions Limited
Africa Management Solutions Limited
Job Description
Job Title: Operations Officer (Fresher Jobs)
Organisation: Africa Management Solutions Limited (AMSOL)
Duty Station: Kampala, Uganda
Monthly Gross Salary: UGX 1,141,800.00
Our Client is an outsourcing and technology services company for governments and diplomatic missions worldwide. They manage visa and passport issuance-related administrative and non-discretionary tasks for their client governments. To strengthen their team, the company is looking to fill the position of Operations Officer in Uganda
Duties, Roles and Responsibilities
To facilitate the VISA application process & handle front office & back office operations conducted at the respective Visa Application Centers (VACs)
Document scrutiny and collection of applications for visa processing
Handle customer/applicant queries personally or via email, telephone.
Handle cash and bank related transactions if assigned and ensure 100% accuracy
Record & maintain all application data. Ensure accurate & timely data entry into the system with zero errors.
Ensure all administration and logistics of passport delivery to consulate/ applicant / logistic company etc.
Maintain compliance to the standard operating procedures, manuals etc. without deviation in process
Inform the applicants about the available Value Added Services and ensure delivery of Value Added Service options to applicants/ customers.
Encourage applicants to provide feedback on services provided and their overall experience at the application center.
Assist Deputy Manager/Operations Manager in execution of WB Project
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SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Degree/Diploma Business Administration or related field
Experience in dealing with Customers /Dealing with Diplomatic Missions / Foreign Nationals would be an added advantage
Basic Knowledge of Computer skills
Proficiency in MS office & good typing speed
Adaptability and presence of mind to handle customer queries and complaints
Ability to Innovate and enhance procedures and methods to increase productivity & cost effectiveness
Proven ability to organize, prioritize, and follow through to completion of multiple tasks, under strict deadlines and changing priorities.
Must have good oral and written communication skills which enable effective liaison with clients, other departments within the organization, subcontractors, and clients, and report directly to POL Superintendent.
Particular attention to detail, and good project management skills
NOTE/ Only Ugandans are encouraged to apply.
How to Apply
Qualified and interested applicants who meet the specifications are requested to apply through the Apply Button below.
Applications will be reviewed on a rolling basis and only shortlisted candidates will be contacted
Deadline: 31st January 2025
