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About the Organisation
DFCU Bank is a fast growing commercial bank offering a variety of innovative products and services. DFCU Limited was started by the Commonwealth Development Corporation (CDC) of the United Kingdom and the Government of Uganda through the Uganda Development Corporation (UDC) under the name of Development Finance Company of Uganda Limited. Later restructuring brought in DEG (of Germany) and International Finance Corporation (IFC) as equal partners with CDC and UDC, each having a 25% stake in the company. Its objective was to support long-term development projects whose financing needs and risk did not appeal to the then existing financial commercial lending institutions.
Operational Risk Manager job at DFCU Bank | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Operational Risk Manager job at DFCU Bank
Full Time
Deadline:
22 Jan 2025
Job Title
Operational Risk Manager job at DFCU Bank
DFCU Bank
Job Description
Job Title: Operational Risk Manager
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reporting to the Head of Operational Risk Management, the role holder will be responsible for implementing the effective functioning of the Operational Risk Management Assurance Framework (ORMAF) within the businesses by ensuring all areas of the bank manage operational risk in a proactive, risk-based and disciplined manner for sustainable value addition to the Bank and its shareholders.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
If you believe you meet the requirements as noted above, please forward your application with a detailed CV including your present position and copies of relevant professional/academic certificates, to the email address indicated below:
Deadline: 22nd January 2025.
Only short-listed candidates will be contacted.
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How to Apply
Promote a strong operational risk management and compliance culture among all staff through training and holding workshops.
Participate in developing strategies to identify, measure, monitor and control operational risk and provide independent oversight over the operational risk management framework.
Review the bank’s operations regularly to achieve effective ORMAF functioning across all units.
Drive ownership of operational risk management down to the Functional/Business Unit level to ensure a timely escalation of significant risks to Management & Board RISCO.
Periodic control testing to ascertain the integrity of the controls in the business or function and to manage actively the portfolio controls, including Generic, and Business KCSAs.
Advise the Business/Function Heads on operational risk issues through the Head of Operational Risk Management. In liaison with the Risk champions at the first line of defence, provide strong governance oversight to ensure that the Business is suitably addressing significant external and internal requirements.
Follow up and ensure that all Internal/External Audit and BOU inspection findings have been fully resolved and that no repeat findings arise in subsequent audits.
Conduct periodic risk-based Function/Business Unit/Branch reviews to monitor how effective their risk management practices are and recommend remedial actions where there are control weaknesses.
Timely circulation of minutes of Mgt RISCO meetings to all members and follow-up on all issues arising from Mgt RISCO meetings and ensure they are actioned within agreed timelines.
Embed risk assessments in all business units, products/services, projects, activities, and new business ventures and support the risk owners in the creation/updating of the respective risk registers while ensuring the escalation of significant risks.
Support the bank’s digital strategy by performing the quality assurance role on bank projects while ensuring any risks/threats to the bank’s technology platforms are proactively identified and advised to the Head of Operational Risk Management or CRO.
Coordination of the bank’s Business Continuity Management activities including review of departmental BCPs, testing of these plans, evacuation drills, call tree testing, etc
Track Operational risk events while keeping a loss database and sharing lessons learnt to reduce Operational losses.
Analyse information and reports to establish trends and consider initiatives to reduce risk. Review trends reported to ensure the effectiveness and adequacy of controls and their alignment with the bank’s operational risk appetite.
Identify income leakage gaps & recommend remedial actions to close the gaps.
Operate within the Operational Risk Management/CRO budget.
Contribute to the reduction of operational losses, not to exceed 0.3% of total revenue.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Degree-level education preferably in a business-related field.
Possession of a risk management or audit qualification is an added advantage.
6 years of banking experience in banking operations.
Thorough knowledge and understanding of banking operations, processes, products and regulatory requirements.
Ability to deal with problems of high complexity which have a variety of possible solutions – Strong problem-solving abilities.
Intermediate interpersonal communication skills to explain bank policies and procedures.
Strong analytical skills; both quantitative and qualitative to independently make decisions of an operational nature.
Ability to coach staff on operational risk issues, prioritizing, and scheduling/accomplishment of work assignments with minimal supervision.
Ability to interpret workflows and operational procedures thus detail oriented.
General knowledge of risks related to businesses and the industry.
Proficient PC skills with experience in Microsoft Office and Outlook, PowerPoint and others
Planning and organizational skills
Thorough knowledge and understanding of banking operations, processes and regulatory requirements.
Ability to deal with problems of high complexity which have a variety of possible solutions-Strong problem-solving abilities.
Intermediate interpersonal communication skills to explain bank policies and procedures.
Strong analytical skills; both quantitative and qualitative to independently make decisions of an operational nature.
Ability to coach staff on operational risk issues, prioritizing, and scheduling/accomplishment of work assignments with minimal supervision.
Ability to interpret workflows and operational procedures thus detail oriented.
General knowledge of risks related to businesses and the industry.
Excellent communication and engagement skills
Strong attention to detail and personal effectiveness
Team Player
Unafraid to take responsibility, partner with the business whilst retaining independence to provide challenge to the business.
