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About the Organisation
Network Engineer job at Spidd Africa | Apply Now
Kampala, Uganda
Spidd Africa is a dynamic and innovative technology solutions provider focused on leveraging digital platforms to enhance business operations and drive economic growth across Africa. With a mission to provide cutting-edge, sustainable tech solutions that empower businesses, individuals, and communities, Spidd Africa has built a reputation for delivering high-quality software development, IT consulting, and digital transformation services. Known for its customer-centric approach, the company has earned recognition for its ability to offer impactful solutions that drive efficiency and productivity across various industries.
Spidd Africa fosters a collaborative and inclusive work culture, promoting creativity, growth, and flexibility, with a strong employee value proposition that includes opportunities for career development, competitive compensation, and a supportive work environment. Since its establishment, Spidd Africa has evolved from a small start-up into a key player in the African tech landscape, combining local insights with global expertise to offer innovative services such as cloud computing, mobile app development, and enterprise solutions. The company’s business model is centered on providing scalable solutions tailored to meet the unique needs of clients across different sectors, including healthcare, education, and finance.
Spidd Africa has expanded its reach across multiple African countries, with a growing presence in East and West Africa. Its core values of innovation, excellence, integrity, and customer satisfaction guide its operations and shape its commitment to corporate social responsibility, focusing on initiatives such as digital inclusion, youth training, and community development. For more information, visit www.spiddafrica.com.
Are you looking for Information Technology jobs in Uganda 2025 today? then you might be interested in Network Engineer job at Spidd Africa
Full Time
Deadline:
19 Jun 2025
Job Title
Network Engineer job at Spidd Africa
Spidd Africa
Job Description
Job Title: Network Engineer
Organisation: Spidd Africa
Duty Station: Kampala, Uganda
We are seeking a talented and experienced Network Engineer to join our team at Spidd Africa LTD. The ideal candidate will have a minimum of 2 years of professional experience in network engineering and a strong passion for designing, implementing, and maintaining reliable and secure network infrastructures. As a Network Engineer, you will play a key role in ensuring the efficiency, performance, and security of our network systems to support the diverse needs of our clients and stakeholders.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
All candidates should apply online at the APPLY Button below.
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How to Apply
Design, deploy, and manage complex network infrastructures, including routers, switches, firewalls, and other networking devices.
Configure and optimize network hardware, software, and protocols to meet the specific requirements and objectives of our clients.
Monitor network performance and troubleshoot issues to identify and resolve connectivity, latency, and security issues in a timely manner.
Collaborate with cross-functional teams to implement network solutions that align with the business goals and objectives of our clients.
Implement and maintain network security measures, including access controls, firewalls, and intrusion detection systems, to safeguard against cyber threats and vulnerabilities.
Provide technical support and assistance to clients and end-users regarding network-related inquiries, issues, and escalations.
Document network configurations, procedures, and best practices to ensure consistency, accuracy, and compliance with industry standards and regulations.
Stay informed about emerging technologies, trends, and best practices in networking to recommend and implement improvements and enhancements to our network infrastructure.
Support with technical writeups and presales activities to the business development team.
Leadership and Relationship Roles:
Maintains contact with key internal stakeholders in matters of Enterprise Systems Support
Closely liaises with Project Team, technical service teams and business heads
Delegate’s authority and responsibility with accountability and follow-up
Demonstrates ability, interacts and cooperates with all within the organization
Key Performance Indicators
Incident Resolution Time: Measure the time taken to resolve incidents and service- related issues. KPI target: Prompt resolution within predefined timeframes.
Continual Learning: Evaluate the consultant’s commitment to staying updated on emerging technologies and industry trends. KPI target: Participation in relevant training and certification programs.
Project Delivery: Track the successful completion of allocated projects within scope, budget, and schedule. KPI target: On-time and on-budget project delivery
Client Satisfaction: Gather feedback from clients regarding the consultant’s performance, responsiveness, and effectiveness in addressing customer concerns. KPI target: High client satisfaction scores.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Bachelor’s degree in Computer Science, Information Technology, or a related field.
Minimum of 3 years of professional experience in network engineering or a similar role.
Strong knowledge of networking concepts, protocols, and technologies, including TCP/IP, DNS, DHCP, VLANs, VPNs, and routing protocols (e.g., OSPF, BGP).
Hands-on experience with network hardware and software, such as Cisco routers and switches, Juniper firewalls, and other industry-standard networking devices.
Excellent analytical and problem-solving skills with the ability to troubleshoot complex network issues and implement effective solutions.
Strong communication and interpersonal skills with the ability to collaborate effectively with clients, team members, and stakeholders.
Relevant certifications (e.g., CCNA, CCNP, CompTIA Network+) are a plus.
Experience with cloud networking technologies (e.g., AWS, Azure) is desirable
Experience in Cyber security is desirable
Skills
Ability to measure and analyze key performance indicators.
Ability to lead and motivate a high-performance Customer support team
Excellent communication skills
Strong organizational skills with a problem-solving attitude
Willingness to travel as needed
Exceptional communication skills to provide leadership to a team and support customers
Strong foundational knowledge in project management
Comprehensive business knowledge to create realistic sales projections and objectives for the team
Interpersonal skills to liaise with other departments and people within the organization
Extensive mentoring and leadership qualities to train and develop Support team members
Superior communication skills, including pitches, face-to-face presentations, phone, and email
Continuous learning through attending workshops, webinars as well as undertaking certification programs with Spidd’s Technology partners
Benefits:
Competitive salary package with performance-based incentives.
Comprehensive health insurance coverage for employees.
Opportunities for professional development and career advancement.
Dynamic and collaborative work environment with a diverse team of talented professionals.
