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Duties and Responsibilities:

Administration

• Facilitate processes and engage in activities to build positive relations between M-KOPA and various stakeholders.

• Collaborate with stakeholders to ensure smooth cross-operations for different partnership projects.

• Provide supervision and guidance to partner colleagues in project planning and monitoring.

• Understand the Below the Line (BTL) needs of the indirect channel and work with both partners and the Marketing team to provide necessary merchandise for the indirect channel, enhancing its operations and performance.

• Prepare and share monthly indirect channel BTL needs within the appropriate timelines.

• Monitor and manage the weekly and monthly Partnerships BTL tracker on a weekly and/or monthly basis.

Reporting

• Prepare and share partner and dealer performance reports in a timely manner on a daily, weekly, and monthly basis.

• Prepare and share monthly performance reports with the finance team to facilitate monthly dealer payments.

• Develop regular reports on performance trends and conduct deep dives as requested by the line manager.

Partnership and Networking

• Identify potential partners and stakeholders within the indirect channel that align with our market objectives.

• Initiate contact and establish strong relationships with indirect channel partners, ensuring clear communication and collaboration.

• Consistently monitor the performance of the indirect channel using determined metrics.

• Monitor and follow up on performing and nonperforming outlets with necessary stakeholders, devising strategies to improve outlet performance.

• Work with internal teams to coordinate partnership efforts and support the development of partnership strategies.

• Attend meetings, visit partner institutions to discuss initiatives, and explore other collaborations.

• Prepare and manage the partnerships issue tracker.

• Perform any other duties as guided by the line manager.