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Job Summary

Job Title:
Manager HR Governance & Employee Relations
Employer:
Equity Bank Uganda
Location:
Kampala, Uganda
Country:
Uganda
Contract Type:
Full Time
Job Category:
Human Resource Jobs
Number of Positions:
1
Deadline:
Friday, 28 November 2025

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Manager HR Governance & Employee Relations jobs at Equity Bank Uganda | Apply Now

Are you looking for Human Resource jobs in Uganda 2025 today? then you might be interested in Manager HR Governance & Employee Relations jobs at Equity Bank Uganda

About the Organisation

Equity Bank Uganda Limited, is a commercial bank in Uganda. It is licensed by the Bank of Uganda, the central bank and national banking regulator.

Equity Bank is one of the fastest growing banks in Uganda, with a large network of 50 branches, 7,000+ EquiDuukas, 1,279 POS Terminal and 50+ ATMs spread across the country. 25 of these branches are located in Central and greater Kampala, serving over 1,800,000 customers. The Bank has deployed a number of Alternate Business Channels to enhance its product and service delivery. These include: Internet Banking, Eazzy 247- a mobile banking service, Point of Sales (POS) machines as well as partnerships with major telecom companies.

The Bank has adopted the Group approach of financial inclusion by opening its doors to customers across the financial pyramid. On the back of the Group technological advances, Equity Uganda is now recognized as a key enabler to driving inclusion and innovation through strategic partnerships with telecoms, utility companies, local government, religious bodies, and third- tier financial institutions.

The partnership with the entities above has enabled Equity Bank Uganda to grow through technology adoption, faster access to finance and improved play in the growing cross-border opportunities following the recent revitalization of the East Africa Community (EAC). The Bank plays a pivotal role in facilitating trade by providing a gateway from Kenya to the quickly growing economies of Rwanda, Burundi, Democratic Republic of Congo and South Sudan. Improved performance and growth has resulted in improved customer relationships and better regulatory ratings.

Equity Bank Uganda Limited is a major contributor to Uganda’s job market as it currently employs over 2,000 members of staff. It won the Uganda Investment Authority “Employer of the Year Award" in 2010 and is among the top Ten Banks in Uganda in terms of profitability and customer deposits as at 2015.

Kampala, Uganda

Full Time

Deadline: 

28 Nov 2025

Job Title

Manager HR Governance & Employee Relations jobs at Equity Bank Uganda

Equity Bank Uganda

Job Description

Job Title:  Manager HR Governance & Employee Relations

Organisation: Equity Bank Uganda

Duty Station:  Kampala, Uganda

Job Ref: HUMAN RESOURCES/11/2025/01

Job Summary: 

Manager HR Governance & Employee Relations is responsible for creating and delivering people practices which develop and maintain compliance in the working relationship between Equity Bank and its employees in line with the relevant employment laws and regulations

Duties, Roles and Responsibilities

  • Monitor and continually review all Human Resources Policies and Procedures and SLAs and to ensure relevance and compliance to governing Employments laws and legislations.

  • Provide information, advice and assistance to the Human Resources team and staff regarding application of statutes, regulations, contracts, and employee relations practices relating to their functional areas.

  • Provide guidance to supervisory personnel regarding fair and equitable treatment, compliance with contract, policies, practices, procedures and government laws and regulations.

  • Coach and train all staff on HR Policies and Procedures and employment laws updates.

  • Provide guidance and advisory services to management and employees on all employee relations and labor legislation relating to disciplinary handling and grievance matters and ensure their effective management.

  • Coordinate the investigation of staff cases relating disciplinary and grievance matters and see to their conclusion in line with the Human Resources Policy.

  • Follow up and effect all disciplinary process outcomes in a transparent and timely manner.

  • Administer the bank’s disciplinary and ethical code of conduct in line with the Human Resources Policy and guidelines.

  • Promptly handle employee grievances and harmonize industrial relations by counselling staff.

  • Represent the bank in external dispute resolution and act as a liaison between the bank and external parties acting against or on behalf of the bank.

  • Proactively mitigate compliance and operational risks for HR processes including a framework for identifying, implementing and monitoring controls

  • Scan the environment we operate in to identify compliance vulnerability and partner with Centres of Expertise to recommend, resolve and implement resolutions

  • Lead Compliance- related projects and initiatives to proactively formulate risk mitigation strategies

  • Design control systems (self-assessment tools) to deal with compliance violations

  • Regularly assess the efficiency of control systems and recommend effective improvements

  • Provide guidance to ensure compliance measures are aligned with the applicable statutory requirements as per local practices

  • Proactively manage all external stakeholder relationships and ensure the bank’s and Human Resources department’s interests are ably represented.

  • Participate in contract negotiation and administration for relevant service providers.

  • Periodically evaluate the performance of relevant service providers and recommend appropriate action in line with the agreed SLAs.

  • Work with line managers to address people concerns.

  • In collaboration with the resourcing team and hiring managers, support the timely acquisition and placement of quality staff in accordance with applicable policies and guidelines.

  • Provide high-quality HR support and advice to management and staff on staff related matters.

  • Oversee the smooth and effective running of the bank’s performance appraisal process in line with Equity Bank’s PM Policy

  • Provide leadership, coaching, talent management and performance management to the Employee Relations Team.

  • Oversee the seamless execution of day-to-day activities of subordinate staff, ensure increased staff productivity and timely and efficient service delivery to customers.

Manager HR Governance & Employee Relations jobs at Equity Bank Uganda

SERVICES

COMMERCIAL

SERVICES

INDUSTRIAL

SERVICES

RESIDENTIAL

Qualifications, Education and Competencies

  • Bachelor’s Degree in a Human Resource Management, Industrial Psychology, or related field from a recognized University.

  • Post Graduate Qualification in HR Management will be of added advantage

Skills

  • Good Knowledge and deep understanding of Ugandan Employment Laws and Regulations.

  • Thorough understanding of general human resources policies & procedures and best practices.

  • Previous experience and exposure in development and review of policies and procedures.

Experience

  • A minimum of 6 years’ progressive experience in Human Resource Management with 2 years at supervisory level in a competitive business environment

How to Apply

If you believe you can clearly demonstrate your abilities to meet the criteria given above, please submit your job application cover letter along with a detailed resume, copies of the relevant certificates and testimonials in a single PDF file format, quoting the respective Job title or Ref no. in the subject field to

recruitment@equitybank.co.ug

Deadline: 25th November 2025

Note:

  • Only shortlisted candidates will be contacted.

  • Equity Bank is an equal opportunity employer. We value the diversity of individuals, ideas, perspectives, insights and values, and what they bring to the workplace.

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