Manager - Commercial Performance job at MTN | Apply Now

• Support development of short-and long-term vision and strategic plans for commercial strategy, new business models and business digitalization, both from portfolio and market perspective.

• Build relationships across all levels within various functions spanning Commercial, Finance Operations, Finance, Legal and Compliance, IT and BI functions to be able to drive commitment and implement innovation and transformation activities related to commercial strategy, new business models, and digitalization.

• Generate insights from internal advanced analytics and screening of commercial and technology development of the industry to initiate commercial strategy discussions.

• Follow up the MTN MoMo Opco and Group strategy and ensure the different sections within commercial are on track.

• Work with the Finance and Products departments in agreeing of pricing for services and drawing financial models or business cases of the impact this will have.

• Analyze the impact of strategies, pricing decisions on the market and overall business performance post implementation.

• Analyze competitive positioning of MTN MoMo in the market, scrutinize the performance of competitors and the products in the market.

• Understand the business and market trends that impact our clients and develop analysis and insights to support decision-making.

• Conduct quantitative and qualitative analysis of data to identify opportunities, optimize performance, and inform strategic decisions.

• Build business models to evaluate the business impact of proposed initiatives in terms of new customers, churn/retention, usage behaviour, sensitivities and revenues.

• Develop data visualization presentations to communicate findings and recommendations to Opco and group stakeholders.

• Review commission structures and advise on their suitability against the budget and driving acquisition targets.

• Break down the overall business KPIs to specific KPIs for the different units in commercial and monitor performance.

• Monitor actual business performance results against budgets and engage the respective sections for accountability.

• Prepare ad hoc analysis and special reports as requested by the CCO.

• Maintain a high level of accuracy and attention to detail in all work products.

• Manage multiple projects and priorities simultaneously in a fast-paced environment.

• Proactively identify areas for process improvement and make recommendations for change.

• Stay abreast of latest industry trends and best practices.

Key Performance Areas: Core, essential responsibilities / outputs of the position (KPA's)

• Annual Strategic Plan for Commercial FinTech.

• Quarterly Strate. plan plus business cases.

• Quarterly Analysis of all verticals in commercial from KPIs to granular level.

• Monthly and weekly Action plans plus variance analysis including bridge plans in place.

• Approved Price plans plus relevant business cases for each.

• Weekly Activity Tracker for all actions in Commercial.

• Weekly, Monthly and Quarterly plans, Ops review decks and Board plans to deliver commercial strategy.