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About the Organisation
The Moonlight Village is a hospitality and tourism establishment located in Dar es Salaam, Tanzania. The facility is dedicated to offering exceptional guest experiences, fine dining, and top-quality services in a serene and welcoming environment. The Moonlight Village prides itself on maintaining high standards of hospitality, customer satisfaction, and operational excellence.
Dar es Salaam, Tanzania
Full Time
Job Title
Floor Manager job at The Moonlight Village
The Moonlight Village
Job Description
The Floor Manager will be responsible for ensuring the smooth running of the establishment by supervising on-duty staff, addressing customer complaints, monitoring service delivery, and managing inventory. The role requires a proactive, customer-focused professional with leadership skills and attention to detail. The successful candidate will play a key role in maintaining service standards and enhancing the guest experience.
Duties, Roles and Responsibilities
Oversee daily operations of the hospitality establishment.
Supervise and manage staff on duty.
Ensure excellent customer service and satisfaction.
Handle and resolve customer complaints effectively.
Monitor inventory levels and ensure timely replenishment.
Ensure compliance with safety, hygiene, and quality standards.
Report to senior management on operational performance.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
How to Apply
