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Job Summary
Job Title:
Floor Manager
Employer:
The Moonlight Village
Location:
Country:
Contract Type:
Full Time
Job Category:
Number of Positions:
Deadline:
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About the Organisation
The Moonlight Village is a hospitality and tourism establishment located in Dar es Salaam, Tanzania. The facility is dedicated to offering exceptional guest experiences, fine dining, and top-quality services in a serene and welcoming environment. The Moonlight Village prides itself on maintaining high standards of hospitality, customer satisfaction, and operational excellence.
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Full Time
Deadline:
Job Title
Floor Manager job at The Moonlight Village
The Moonlight Village
Job Description
The Floor Manager will be responsible for ensuring the smooth running of the establishment by supervising on-duty staff, addressing customer complaints, monitoring service delivery, and managing inventory. The role requires a proactive, customer-focused professional with leadership skills and attention to detail. The successful candidate will play a key role in maintaining service standards and enhancing the guest experience.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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How to Apply
Oversee daily operations of the hospitality establishment.
Supervise and manage staff on duty.
Ensure excellent customer service and satisfaction.
Handle and resolve customer complaints effectively.
Monitor inventory levels and ensure timely replenishment.
Ensure compliance with safety, hygiene, and quality standards.
Report to senior management on operational performance.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
