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Manager – MoMo Pay Formal job at MTN Mobile Money Uganda Limited | Apply Now
Are you looking for Management jobs in Uganda 2025 today? then you might be interested in Manager – MoMo Pay Formal job at MTN Mobile Money Uganda Limited
About the Organisation
MTN Mobile Money Uganda Limited, a wholly owned subsidiary of MTN Uganda Limited, is a leading mobile financial services provider regulated by the Bank of Uganda. Established to offer convenient, secure, and accessible financial solutions, MTN Mobile Money enables users to send and receive money, pay bills, purchase airtime, and engage in various financial transactions via mobile phones.
The service has earned recognition for its reliability and widespread adoption, significantly contributing to financial inclusion in Uganda. MTN Mobile Money fosters a dynamic work environment that emphasizes innovation, customer-centricity, and professional growth, offering diverse job opportunities and flexible work arrangements.
The company's business model focuses on leveraging mobile technology to provide accessible financial services, continually innovating to meet evolving customer needs. With a substantial presence across Uganda, MTN Mobile Money serves millions of customers, supported by a network of agents and partners. Guided by core values of integrity, leadership, and respect, the company actively participates in corporate social responsibility initiatives aimed at enhancing community development and promoting digital literacy. For more information, visit their website at www.mtn.co.ug/mtn-momo/.
Kampala, Uganda
Full Time
Job Title
Manager – MoMo Pay Formal job at MTN Mobile Money Uganda Limited
MTN Mobile Money Uganda Limited
Job Description
Job Title: Manager – MoMo Pay Formal
Organisation: MTN Mobile Money Uganda Limited
Duty Station: Kampala, Uganda
Reports to: Senior Manager – MoMo Pay
Duties, Roles and Responsibilities
Manage the MoMo payments roadmap for formal segment (Group and Local FINCO).
Manage the MoMo payments roadmap for formal segment.
Drive MAU30 KPI through acquisitions and churn management.
Manage relationships with internal partners and third parties to scale the formal merchant’s growth opportunity.
Manage the end-to-end design of the formal merchants value propositions to ensure alignment target customer expectations.
Work with internal and external stakeholders to deliver effective campaigns and promotions to drive business growth objectives.
Deliver effective key processes (e.g. onboarding, Liquidation etc) to scale formal merchant base per targets and SLA agreements.
Liaise with customer interfacing teams to resolve formal merchant complaints and put in place a framework for continuous improvement of the formal merchant proposition.
Work with internal stakeholders to monitor performance of existing products; cost effectiveness to drive healthy contributory margins and pricing to ensure product/service uptake and profitability.
Utilize data driven approach to deliver product, sector and insights and short to medium term plans.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Bachelor’s degree in business management, Information technology, Commerce or any other related fields.
Proficient with MS applications especially Advanced excel, PowerPoint and any other tools for data visualization.
Digital finance certification is an added advantage.
Experience:
At least 5 years’ experience in sales, Marketing, Products Development, Customer experience related business or fintech.
Previous experience in payment system organisation will be an added advantage.
Demonstrated track record of execution and team supervision.
Exposed and able to break down strategy into plans and specific activities for teams.
Training:
Certification in digital money/digital finance
Project management
Advance excel and good analytical skills
Competencies:
Sales & marketing skills
Confident communicator
Behavioral Qualities:
Highly driven and inclined to action
Decisive
Independent but a team player
Customer oriented
Good attitude and adaptable
Attention to detail
Alert to environment changes and trends
NB: Presentation of false academic documents and certification will lead to criminal prosecution. Any form of canvassing will lead to automatic disqualification. Should you not hear from us within fourteen (14) days from the closing date of this advertisement, you may consider your application to be unsuccessful.
Female candidates are strongly encouraged to apply.
How to Apply
All candidates who wish to join MTN Uganda Limited in this capacity should apply online at the APPLY Button below.
Deadline: 28th May 2025
