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Full-time
Manager – Micro and Small Business Job at Finance Trust Bank (FTB)
Finance Trust Bank (FTB)
Job Description
The Manager – Micro and Small Business is responsible for developing and implementing strategies to drive sustainable growth and profitability of the micro and small business segment. The role focuses on portfolio growth, product development, sales enablement, risk management and ensuring the segment meets its overall financial and quality targets.
Duties, Roles and Responsibilities
- Develop and execute the micro and small business strategy and tactical business development plans in line with the Bank’s growth objectives and risk appetite.
- Grow the micro and small loans portfolio and deposits while maintaining a high-quality loan book.
- Participate in setting growth, quality and productivity targets and ensure timely communication of targets to the network.
- Select target markets and refine customer value propositions to enhance the Bank’s competitive position.
- Provide leadership and technical support to branches in building and managing micro and small business relationships.
- Develop work plans for branch visits, new business development, customer engagements and call reporting.
- Train and mentor relationship officers in credit underwriting, portfolio management and sales best practices.
- Ensure adherence to credit policies, lending standards and documentation requirements to safeguard portfolio quality.
- Regularly review portfolio performance, identify emerging risks and propose early remedial actions for problem accounts.
- Review market and industry trends and recommend improvements or changes to existing micro and small business products.
- Conduct regular customer visits to monitor performance of credit facilities and submit management reports on findings.
- Foster a service-driven sales culture to drive relationship management, customer retention and cross-selling.
- Collaborate with internal teams to ensure alignment with overall business objectives and coordinated execution.
- Ensure compliance with CRB requirements and all applicable regulatory guidelines.
- Identify, manage and mitigate risks associated with the micro and small business segment.
- Perform any other duties as may be assigned by the Head of Department or Management.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Suitably qualified candidates should address their application to Head, Human Resource, Finance Trust Bank, TWED PLAZA, Plot 22B, Lumumba avenue , Kampala, Uganda, and email it to jobs@financetrust.co.ug as well as photocopies of academic testimonials, and a CV. The CV should include telephone contacts and email addresses of three referees, one of who should be the most recent employer.
Deadline: 9th January 2026
NB: Only shortlisted candidates will be contacted directly on Tel. Numbers 0312 222600 or 0200800700 ONLY. Please note that in line with the Bank procedures, no job offers are made online.
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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