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MTN Uganda is a leading telecommunications provider in Uganda, offering a wide range of services that include mobile voice, data, and digital financial solutions. Since its establishment in 1998, MTN Uganda has played a pivotal role in transforming the telecommunications landscape in the country, making significant contributions to connectivity and digital inclusion.
With an extensive network coverage that reaches both urban and rural areas, MTN Uganda ensures that millions of Ugandans have access to reliable communication services. The company is known for its innovative offerings, such as mobile money services through MTN Mobile Money, which have revolutionized financial transactions and inclusion in the country. This service allows users to send and receive money, pay bills, and access various financial services using their mobile phones, thereby bridging the gap for the unbanked population.
MTN Uganda is also committed to corporate social responsibility, with numerous initiatives aimed at improving education, health, and community development. Through its foundation, the company supports various projects that enhance the quality of life for Ugandans, such as building schools, providing scholarships, and supporting healthcare facilities.
Full-time
Manager – Forensics Investigations Job at MTN Uganda
MTN Uganda
Job Description
The Forensics Manager is responsible for conducting complex investigations into financial fraud, cybercrime, and digital misconduct. The role combines advanced analytical expertise with digital forensics skills to uncover evidence, trace illicit activities, and support legal proceedings. The manager also synthesizes results to recommend improvements for safeguarding the business.
Duties, Roles and Responsibilities
Key Duties and Responsibilities:Data Collection and Analysis:
- Gather financial records, digital information, and transaction histories.
- Use data analytics tools to identify patterns and anomalies.
- Cross-reference data from multiple sources to ensure accuracy.
- Take static and mobile surveillance as required, utilizing covert equipment where appropriate, in accordance with legislation and codes of practice
- Perform analysis on financial and other information to detect irregularities.
- Investigate suspicious transactions/ activities and trace the flow of funds.
- Utilize forensic software to uncover hidden assets and off-the-books accounts.
- Conduct interviews with employees, management, and third parties.
- Document testimonies and gather supporting evidence.
- Analyze interview data to identify inconsistencies or corroborate findings.
- Compile detailed reports outlining findings, methodologies, and conclusions.
- Prepare visual aids such as charts and graphs to illustrate key points.
- Draft executive summaries for senior management and stakeholders.
- Work with legal teams to prepare evidence for court cases.
- Provide expert witness testimony during legal proceedings.
- Liaise with Law enforcement to ensure effective legal court processes and that exhibits used in court are returned to MTN Uganda.
- Ensure all documentation meets legal standards and requirements.
- Conduct proactive risk assessments to identify potential vulnerabilities.
- Plan and coordinate the use of proactive data analytics, continuous controls reviews.
- Support the assurance providers/ internal audit team with input relating to fraud risks to inform their audit planning procedures.
- Recommend and implement internal controls to prevent future fraud.
- Monitor the effectiveness of fraud prevention measures.
- Maintain analyses and track trends of fraud incidents and control weaknesses exploited for lessons learned and control environment enhancements.
- Make recommendations based on insights from fraud incidents and related investigations for process and control improvements.
- Track agreed management actions to address gaps/ enhance the control environment.
- Coordinate and conduct fraud awareness for MTNU staff (Telco and Fintech).
- Stay updated on the latest forensic auditing techniques and technologies.
- Attend professional development courses and industry conferences.
- Adapt to new regulations and compliance requirements.
- Maintain the highest ethical standards in all investigations.
- Protect sensitive information and ensure confidentiality.
- Report any conflicts of interest or ethical concerns.
- Inspire and align teams around the IA&F shared mission or goal
- Lead by example
- Drive change and innovation while maintaining stability
- Provide constructive feedback and facilitate open dialogue to influence stakeholders and build trust
- Recognize achievements and celebrate team wins
- Support team capacity and workload distribution
- Anticipate future needs and build scalable team structures
- Manage administration duties for the section (training, team activities etc.).
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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