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Job Summary

Job Title:
Manager, Relationship, Flexipay
Employer:
Stanbic Bank Uganda
Location:
Kampala
Country:
Uganda
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:
Saturday, 20 June 2026

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Stanbic Bank is one of Uganda's largest and most reputable financial institutions, known for its extensive range of banking products and services tailored to meet the needs of individuals, businesses, and corporations. As a member of the Standard Bank Group, which is Africa's largest banking group by assets, Stanbic Bank benefits from a strong financial foundation and access to a broad network of resources and expertise. The bank offers a variety of services including personal banking, business banking, corporate and investment banking, and wealth management. Stanbic Bank's personal banking services include savings and current accounts, loans, mortgages, and credit cards, designed to help individuals manage their finances effectively. For businesses, the bank provides customized solutions such as business accounts, trade finance, and cash management services, aimed at supporting the growth and operational efficiency of SMEs and large enterprises. Stanbic Bank is also a leader in digital banking innovation, offering advanced online and mobile banking platforms that provide customers with convenient, secure, and efficient access to their accounts and banking services. This commitment to technology ensures that clients can manage their finances anytime and anywhere, enhancing their overall banking experience. The bank is deeply committed to corporate social responsibility, actively participating in initiatives that promote education, health, and economic development in Uganda. Through programs such as the Stanbic National Schools Championship and various community development projects, the bank invests in the future of Ugandan society, reflecting its dedication to making a positive impact. Stanbic Bank's strong reputation for reliability, customer service excellence, and financial stability makes it a trusted partner for individuals and businesses alike. Its strategic focus on innovation, community engagement, and sustainable growth positions Stanbic Bank as a key player in Uganda's financial sector and a driver of economic progress.

Full-time

Deadline: 

20 Jun 2026

Manager, Relationship, Flexipay Job at Stanbic Bank Uganda

Stanbic Bank Uganda

Job Description

To grow and retain client relationships as per allocated FlexiPay segment/sector portfolio (e.g., Agribusiness, Public Sector; and Consumer). To execute on the offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

Duties, Roles and Responsibilities

Key Duties and Responsibilities:
  • Deliver revenue and portfolio growth targets in line with approved budgets by effectively converting leads generated through Business Banking, Personal Banking, Corporate and Investment Banking, and other business units.
  • Identify and develop new business opportunities through direct customer engagement, joint sales calls, and field visits with relationship and sales teams. Build and maintain a robust sales pipeline through direct prospecting and collaboration with Relationship Managers, Business Bankers, Digital Banking teams, and other stakeholders.
  • Manage the end-to-end sales cycle including prospecting, acquisition, onboarding, activation, and retention of Non -SBU merchants.
  • Monitor platform performance, conduct root cause analysis of operational challenges, and implement corrective measures to improve customer adoption and utilization.
  • Work closely with Relationship Managers, Merchant Solutions Service Consultants, Product Teams, Operations, IT, and Marketing teams to drive customer acquisition and retention

Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Manager, Relationship, Flexipay Job at Stanbic Bank Uganda

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