Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
%20logo.png)
Share this Job
About the Organisation
COPEDU PLC is a Kigali-based financial services institution serving customers across Rwanda. The bank is committed to professional, ethical service and invests in people development to drive performance, engagement, and growth.
Learning and Development Officer job at COPEDU PLC | Apply Now
Kigali, Rwanda
Are you looking for HR jobs in Rwanda 2025 today? then you might be interested in Learning and Development Officer job at COPEDU PLC
Full Time
Deadline:
27 Sept 2025
Job Title
Learning and Development Officer job at COPEDU PLC
COPEDU PLC
Job Description
The L&D Officer will lead training needs analysis, create and manage annual learning plans and budgets, coordinate in-house and vendor-led programs, and deliver high-impact sessions (leadership, compliance, customer service, technical skills). The role designs onboarding (including a consumer-protection module), supports talent pipelines (interns/management trainees), tracks training histories, and measures learning effectiveness. The officer advises line managers on IDPs, succession planning, and change-readiness interventions while ensuring compliance with internal and regulatory requirements.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
ONLY ONLINE APPLICATIONS:
Interested and qualified candidates are advised that all applications should be submitted online.
To apply email all required documents to: hr-recruitment@copeduplc.rw
Only shortlisted candidates will be contacted.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
How to Apply
Conduct organization-wide TNAs; develop annual learning plans aligned to strategy.
Design, deliver, and/or coordinate training (leadership, communication, compliance, customer service, technical).
Build and run structured onboarding and a consumer protection induction module.
Coordinate learning for interns, management trainees, and new hires (including on-the-job training).
Develop, update, and maintain training materials and e-content.
Manage L&D budget; report on participation, costs, outcomes, and ROI.
Evaluate program effectiveness (assessments, feedback, performance data) and iterate.
Maintain accurate training records; ensure regulatory and internal compliance.
Advise managers on IDPs, talent development, and succession planning.
Support change initiatives with targeted learning interventions.
Stay current on learning technologies and best practices; foster a learning culture.
Perform other L&D duties as assigned.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Minimum Qualifications
Bachelor’s degree in HRM, Business Administration/Management, Public Administration, Project Management, Education, or related field.
Experience
Minimum 2 years progressive experience in coaching/training program development (banking exposure is an advantage).
Key Skills & Attributes
Excellent facilitation, communication, planning, and organization.
Strong analytical, problem-solving, and decision-making skills.
Demonstrated experience in HR/L&D and understanding of institutional strategy.
High integrity and ethical standards; ability to actively engage participants.
Application Documents (mandatory)
Motivation letter
Copy of National ID
Detailed CV
Copies of academic and professional certificates
