IT Systems Administrator job at Baylor-Uganda | Apply Now

Server administration: Install, configure, operate and maintain servers using appropriate technologies

• Perform server administration tasks, including user/group administration, file server management, security permissions, group policies, print services, research event log warnings and errors, and resource monitoring, ensuring system architecture components work together seamlessly

• Support Server hardware maintenance and Monitor data centre health using existing management tools and respond to hardware issues as they arise, and build, test, and maintain servers as needed

• Support the process of account creation and deactivation and continuously manage user access to ensure the right access levels to Baylor Systems

• Configure Windows and Linux Servers and manage SAN storage

• Active Directory, Group Policy, DNS, DHCP, print server, WSUS, Failover Clustering, file server, etc.

• Email server administration (load balanced Client Access Servers and DAG mailbox servers)

• Run Start and End day procedures, plus related activities such as generation of system reports.

Networking: Design, install, operate and monitor the computer LAN, WAN and internet both at COE and regional and cluster offices:

• Network design and installation, ensuring network connectivity for smooth operation of all systems

• Switching and routing configuration

• Internet firewall configuration (Bandwidth management, VPN management, etc.)

• Leased line and internet monitoring

• Wireless LAN administration

Database administration and Telephony management:

• Ensure that system backups and restorations take place regularly

• Extract and/or load data and ethically handle private data, including financial and/or healthcare data

• Monitor performance and manage parameters to provide fast responses to front-end users

• Carry out capacity planning and ensure that storage and archiving procedures are functioning well

• Alcatel PABX management and liaison with telephony vendor

• Call Center and CRM management

• Vonage box, Polycom and Sensaphone management

Digital Health Support

• Use digital health technologies to reduce inefficiencies, improve access, reduce costs, increase quality, and make medicine more personalized for patients.

• Implement digital health innovations and products that are aligned with changing trends in health

ICT Security Administration: Ensure all ICT resources are secure both physical and logically:

• Firewall security management: Spam filtering, URL filtering, and Gateway Antivirus among others

• Antivirus administration: central antivirus server and endpoint management

• Encryption management and application of the latest security protocols

• Biometric attendance and access control systems

CCTV management

• Windows update server and client update management

  • Monitoring the local area network (LAN) for threats or errors and the internet for security risks

  • Perform security reviews, identify gaps, and maintain a security risk management plan.

• Implement information security and privacy policies, standards and procedures to protect Baylor Uganda from internal and external threats

Reporting and Documentation:

• Monthly report on the status of Baylor Uganda ICT systems and server status to the ICT manager

• Installation and configuration documentation

• Network Diagrams and other Architectural designs.