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About the Organisation
IT Specialist job at John Snow, Inc | Apply Now
Kampala, Uganda
John Snow, Inc. (JSI) is a global public health consulting organization committed to improving the health of individuals and communities, particularly the most vulnerable, by providing evidence-based solutions and strengthening health systems worldwide. With a mission rooted in equity and access to quality health services, JSI has earned a stellar reputation for its expertise in public health, logistics, and health information systems, often collaborating with governments, NGOs, and international agencies.
The organization fosters a collaborative and inclusive work environment that values continuous learning, diversity, and innovation, offering employees opportunities to work on impactful global health initiatives through flexible, hybrid, and field-based arrangements. Established in 1978 and named after the pioneering physician John Snow, the company has evolved into a leader in health program implementation and technical assistance, integrating technology and data-driven approaches into its business model.
With projects in over 100 countries and offices across North America, Africa, Asia, and Latin America, JSI combines global reach with local insight to deliver sustainable solutions. Its core values—integrity, respect, excellence, and partnership—guide every aspect of its work, while its commitment to corporate social responsibility is reflected in its focus on community health, gender equity, and capacity building. For more information, visit https://www.jsi.com.
Are you looking for Computer/ IT jobs in Uganda 2024 today? then you might be interested in IT Specialist job at John Snow, Inc
Full Time
Deadline:
19 Nov 2024
Job Title
IT Specialist job at John Snow, Inc
John Snow, Inc
Job Description
Location: Kampala, Uganda
Position Category: Local hire, paid in country
Posting Date: 11/05/2024
Deadline Date: 11/19/2024
Starting Date: 12/16/2024
Salary: Commensurate with experience and location.
World Education, a division of JSI Research & Training Institute, Inc. (JSI/WE) is dedicated to improving people’s lives around the world through greater heath, education and socioeconomic equity for individuals and communities, and to providing an environment where people of passion can pursue this cause.
JSI/WE is seeking a IT Specialist for a five-year USAID funded Targeting the Learning Crisis Activity in Uganda, which aims to create sustained, measurable improvements in development outcomes in Basic Education through Targeted Instruction for foundational skills, a learner-centric pedagogy that reorganizes math and reading instruction based on children’s actual learning levels, rather than on the prescribed grade-level syllabus. The Activity seeks to implement cost-effective, sustainable, and impactful programming, centered around Targeted Instruction pedagogy for P3-P5, Targeted Instruction and other evidence-based approaches for P1-P2, and evidence-based early childhood education for pre-primary years, in order to significantly improve math and reading learning outcomes for Ugandan primary students.
RESPONSIBILITIES
The IT Specialist is a full-time position and will be based in Kampala, Uganda. The IT Specialist's main mission is to set-up IT system, design, operationalize and maintain in good working order the computer and internet systems and networks of the program. S/he will provide ongoing IT support for the TLC project.
The Information Technology (IT) Specialist reports to the MEL Director.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Now Button" Below to submit your Application
Deadline:19th November 2024
Applications are managed via the AfriCareers Jobs Portal:
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Click the Apply button below
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Go to the "Jobs" tab
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Read the detailed job description, Roles and Qualifications.
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Submit your application via the jobs portal
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Track progress under "My Applications" tab
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How to Apply
Key Result Areas
IT system set-up and maintained
Use and maintenance of technology required for day to day operational support of the project managed;
Compliance with JSI Information security policies, procedures and standards;
SPECIFIC DUTIES AND RESPONSIBILITIES:
Ensure the operationalization of a secure computer network of the program (including internet) both at the central level and at the regional level of the Project. Identification of adequate hardware and software for the needs of the project; Installation of computer equipment in all project offices, including implementation of Windows server; Participate in the procurement of IT equipment and accessories
Ensure the proper functioning of computer equipment, including the main server, computers, printers, and various computer tools. Configure and troubleshoots servers, laptops, desktops scanners and printers Diagnose computer, hardware or software malfunctions and ensure the resolution of malfunctions; Provide daily technical support to program staff and consultants in the proper use of installed computer hardware and software; Train program staff on the effective use of the office's computer equipment and systems;
Maintain the network infrastructure including internet connection, router, Ethernet switch, wireless APs and PBX phones
Design and implement electronic databases required for program operations, both administrative and technical. Develop and maintain information management systems as needed, such as cartographic or non cartographic monitoring and evaluation databases Operationalize a network sharing system for program electronic files.
Facilitate data sharing and integration across program components, ensuring that data is accessible and actionable to support program activities and impact assessment.
6. Develop and implement reporting tools, such as dashboards or visualizations, to effectively disseminate key findings and insights to both internal and external stakeholders.
Support the project staff in the integration, deployment and support of appropriate technologies such as mobile phones, tablets, GIS among others into program activities as required
Ensure technological monitoring and inform program managers of new features that can be used within the program.
Perform periodic and systematic backups of all existing data and information within the program in accordance with JSI policies and procedures
Monitor the maintenance of the program's telephone and electronic devices
Ensure compliance with JSI Information security policies, procedures and standards as well as train staff on IT policy;
Perform any other tasks required for the needs of the project.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
QUALIFICATIONS
University degree in Computer Science or Engineering in Computer Science or similar fields;
Minimum 5 years of experience in the field of management/administration of computer networks and systems and information technology of programs or large companies, preferably with international entities;
High computer skills, particularly in MS Office, Windows Server, Google Apps, Access and Outlook, HTML programming, GIS software, etc.
Having critical and evolutionary thinking, while having a strong ability to solve complex computer problems;
Excellent analytical and organizational skills at work;
Knowledge of TCP/IP LAN/wireless networking principles and application protocols, i.e. HTTP, HTTPS, SMTP and FTP (recommended).
Ability to troubleshoot software and network issues.
Good interpersonal skills at work, good ability to integrate into a multidisciplinary team and having a strong sense of team spirit and work;
Must be able to maintain confidentiality for all project and staff proprietary matters.
Relevant experience with USAID-funded programs and knowledge of USAID rules, and regulations strongly desired;
Excellent verbal and written English
