IT Services & Digital Transformation Manager job at Uganda Red Cross Society | Apply Now

1. Strategy development & management 

• Contribute to the development of the URCS Digital Transformation Strategy and roadmap 

• Lead the review and development of the URCS ICT policy and guidelines 

• Implement the URCS Data Responsibility Policy 

• Lead the review and development of data solutions 

• Lead the development of digital transformation systems, tools and processes of the NS 

2 Digital Innovation 

• Implement an environment of digital innovation and best practice, ensuring the use of technologies for the benefit of stakeholders. 

• Lead the organization in maximizing the opportunities of digital working cultures by shaping the skills, processes, people and tools we use to deliver the URCS mandate. 

• Manage the overall digital implementation roadmap to ensure all technology solutions are project managed effectively, are delivered on time and within cost. 

• Work closely with Directorate of Supply Chain Management to negotiate relevant digital solutions and services with external vendors. 

• Manage existing systems and lead the development of new projects from inception through to delivery into a production environment, and to manage all IT capabilities 

3. IT services 

• Install, configure, test and deploy server hardware and software, including Local Area Network, Operating Systems, Electronic mail, Mikrotik firewall, Domain Name Server (DNS), DHCP, and various security software. 

• Perform administration, operation, technical support, and monitoring of server systems. 

• Assist staff in email configure and resolve issue with the email or report the issue to the higher level. 

• Respond to requests from user offices and assists in deploying/configuring systems so as to conform to infrastructure standards. 

4. Asset Management . 

• Develop & manage the overall URCS ICT inventory system 

• Update the ICT inventory on timely manner and on regular basis. 

• Manage the documents for the ICT inventory. 

• Maintain the hand over forms for I T equipment to the staff. 

5. Resource mobilization 

• Actively support the directorate initiatives of resource mobilization through proposals development and any other form 

• Develop fundable project proposals for operational growth of the URCS Digital Transformation agenda 

6. IT Risk Management 

• Partake in the implementation of the risk management process for the IT unit. 

• Ensure that IT controls are implemented and that they remain relevant - through suggesting modifications to them - so they can continually mitigate ICT risks adequately. 

• Participate and contribute to IT risk assessments. 

• Ensure full participation in project and National audits 

7. People management 

• Support the directorate in the recruitment of the staff 

• Support in setting up management performance goals for staff under your supervision. 

• Recommend and coordinate training programs for the directorate staff. 

• Ensures good order and discipline of staff under his/her overall supervision 

• Develops initiatives to promote the welfare and wellbeing of the Directorate staff. 

• Fully support, empower, motivate staff to achieve key performance indicators. 

8. Stakeholder management 

• Maintain strong knowledge of emerging external trends in digital technology solutions 

• Manage relationships with stakeholders, building strong relationships to facilitate the implementation of the DT projects and ensure sustainability of the interventions. 

• Build relationships with donors at country and global level to raise funds for the DT agenda. 

• Document lessons from implementation for learning, accountability, and improvement. 9. Carries out any other lawful assignment allocated by the immediate Supervisor 

• The jobholder is cooperative and readily responds to any ad hoc tasks assigned to him.