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IT Help Desk Support Specialist job at TruBridge | Apply Now
Remote, OR, USA
Full Time
Are you looking for Tech Support remote jobs in 2025 today? then you might be interested in IT Help Desk Support Specialist job at TruBridge
About the Organisation
TruBridge provides business, consulting, and IT services to healthcare providers. Focused on rural hospitals, clinics, and long-term care facilities, TruBridge supports clients with innovative software solutions and technical services designed to improve operational efficiency and patient outcomes. Their mission is to empower healthcare organizations with scalable technology and responsive support.
Job Title
IT Help Desk Support Specialist job at TruBridge
TruBridge
Job Description
The IT Help Desk Support Specialist will provide essential support to hospitals, clinics, and long-term care facilities by addressing technical issues related to TruBridge’s products and systems. This includes client software support, server and peripheral management, network troubleshooting, and system upgrades. The specialist will work collaboratively with other team members to resolve technical issues, contribute to discussions, and escalate complex tickets to development when necessary. The role also involves occasional travel and requires the ability to adapt quickly in high-pressure or emergency situations. The successful candidate will demonstrate excellent communication, technical troubleshooting capabilities, and a willingness to learn and contribute beyond the traditional support role.
Duties, Roles and Responsibilities
Provide support for client software, server components, and peripheral hardware
Troubleshoot Linux and Windows server environments
Upgrade and manage Linux operating systems
Support imaging systems, storage, conversion, and printing
Resolve escalated tickets and collaborate with development teams
Use support tools daily and identify technical risks or roadblocks
Collaborate within the team to ensure high performance and effectiveness
Participate in on-site visits when necessary, including during emergencies
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Qualifications, Education and Competencies
Required:
Bachelor’s degree in a technical field or equivalent work experience
Practical or educational experience in Linux/Windows Servers, networking, and desktop support
Strong problem-solving and analytical thinking skills
Excellent verbal and written communication abilities
Ability to work independently and in a team environment
Attention to detail and strong organizational skills
Willingness to learn, accept mentoring, and be flexible
Ability to carry up to 50 lbs
Licensed driver with willingness to travel (up to 25%, occasionally on short notice)
Preferred:
Experience with Linux-based systems and server environments
Comfort with technical discussions and collaborative troubleshooting
How to Apply
ONLINE APPLICATION ONLY!
Interested candidates are advised that applications for this position must be submitted online. To apply please click the “Apply” button below.
