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Duties & Responsibilities

• Carry out relevant internal control checks to ensure effective discharge of the control functions across all Business and service offices including the Head office functions and Branch network in line with the Internal Control department strategy.

• Assess, analyze and measure risk relating to operational standard and make recommendation for policy amendments/process improvement based on emerging control issues and risks.

• Conduct prompt investigation of breach of policy and procedures for disciplinary action and first level investigation on frauds and forgeries including customer’s complaints in line with investigation guidelines.

• Continuously review, evaluate and establish that open items in the Bank’s GL accounts are current, valid and promptly resolved in line GL policies

• Carry out continuous review/assessment and evaluation of all branch and Head office function activities/systems/processes to assess compliance to internal and external policies including regulatory bodies/sector by identifying or detecting control lapses/policy inadequacies through control activities for process and system improvement and escalate control exceptions to the CHIC, management or relevant stakeholders.

• Carry out periodic (daily/weekly/Monthly and Quarterly) assessment, evaluation of expenses and seek for approval from the CHIC in line with the expense management policy.

• Conduct control trainings /sensitizations on the learning points or recommendations arising from various investigations or policy/control lapses and monitor compliance of recommendations as need may arise.

• Participate in building strong KYC and KYC(B) compliance environment in the Bank by providing control and compliance counseling and advisory services to executive management.

• Prepare and submit daily/weekly/Monthly/Quarterly analyzed control reports, highlight trends and issues for management/CHIC /other stakeholder attention while ensuring integrity.

  
  

Challenges

• Relevance and effectiveness of control checks in all Business and Service Units.

• Timely Risk Assessment reports on Operational standards with recommendations of policy/control amendments.

• Timely submission of quality/prompt investigation reports on breach of policy, fraud and forgeries from customers and staff.

• Valid, current and reconciled GL Accounts

• 100% staff compliance to policies and Controls (Both external and Internal) including regulator.

• Efficient Head Office and Branch Processes and Systems with continuous control improvements.

• Daily/weekly/Monthly and Quarterly Review, evaluated and approved expenses

• Number of control trainings/sensitizations on policy/control recommendations and learning points from investigations.

• Strong KYC and KYC(B) compliance environment.

• Timely submission of daily/weekly/Monthly/Quarterly analyzed control reports to relevant stakeholders