Internal Communication Specialist job at Pearl Dairy Farms Limited | Apply Now

Research and Insights:

• Conduct employee research to gather insights that improve HR processes and enhance employee experience.

• Perform internal communication research to support the planning of communication and engagement initiatives across the organization.

• Liaise with the HR team to design and implement research instruments/tools and conduct employee research initiatives such as dip stick surveys, pulse check surveys, and temperature checks.

Strategic Planning and Implementation:

• Design and implement internal communication and employee engagement plans tailored to the organization’s needs.

• Coordinate the execution of internal communication and engagement initiatives, ensuring they align with organizational goals and values.

• Develop impactful measures to evaluate the effectiveness of communication and engagement activities.

• Coordinate the development of the HR Annual Calendar, ensuring alignment with organizational priorities and timelines.

• Prepare and manage budgets for internal communication and employee engagement initiatives, ensuring cost-effectiveness and alignment with strategic goals.

Creative Design and Content Development:

• Utilize applications such as Canva and Illustrator to create internal communication materials (audio, video, and written) adhering to Lato’s brand guidelines.

• Demonstrate strong writing skills for creating compelling content for internal communication products, including newsletters, announcements, and campaign messages.

• Collaborate with Marketing to design and implement internal branding for offices, factories, warehouses, and other premises.

• Work closely with HR teams and departmental/functional heads to create and design content for employee induction sessions.

Process Management:

• Design and document standard operating procedures (SOPs) and service level agreements (SLAs) for content management and production.

• Engage with internal stakeholders to streamline and enhance internal communication processes.

• Conduct audits of existing communication channels and propose robust solutions to improve communication effectiveness.

Event Coordination:

• Plan and manage logistics for internal campaigns, events, and employee engagement activities across organization.

• Coordinate the production and publication of the organization’s internal newsletter.

Administrative Functions:

• Draft speeches and keynotes for Executive Committee (Ex-Co) members.

• Oversee the management of internal communication channels, including onboarding new employees and removing access for exiting employees.

• Liaise with relevant departments to ensure timely and effective communication during transitions and organizational changes.

• Liaise with HRBPs to develop content for offboarding engagements with employees exiting the organization and conduct exit interviews, analyze findings, and provide recommendations/advisory on improving the employee experience.