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Full-time
Information Communication and Technology (ICT) Officer Job at National Housing & Construction Company Limited
National Housing & Construction Company Limited
Job Description
Duties, Roles and Responsibilities
- Support the Head-ICT in developing and executing the ICT strategy, focusing on infrastructure design and maintenance.
- Design, develop, and maintain Enterprise Management Systems, including computer devices, servers, and network infrastructure.
- Prepare and submit ICT reports (cost-benefit analysis, system integrity, uptime reports) to support business decision-making.
- Ensure compliance with Governance, Risk, Audit, and Compliance requirements through strict adherence to recommendations.
- Provide 1st and 2nd level troubleshooting support for end users, hardware, software, telephony, and networks.
- Liaise with external vendors for maintenance, repair services, and manage service level agreements (SLAs).
- Manage computer hardware/software installations, upgrades, IT asset tracking, and preventive maintenance.
- Implement and enforce disaster recovery plans and IT security based on industry best practices.
- Assist in managing social media platforms, websites, online services, and cloud service updates.
- Supervise direct reports, including performance management, coaching, and career path planning.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Apply here: https://jobslinking.com/information-communication-and-technology-ict-officer-national-housing-construction-company-limited/
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