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Kampala, Uganda



September 30, 2023 at 2:00:00 PM

About the Organisation

The Norwegian Refugee Council is a humanitarian, non-governmental organisation that protects the rights of people affected by displacement.

Job Title

Information, Counseling, and Legal Assistance (ICLA) Coordinator at Norwegian Refugee Council

Job Description

Duties and Responsibilities

What you will do

Generic responsibilities

  1. Line management of ICLA project field staff

  2. Adherence to NRC policies, guidance, and procedures

  3. Contribute to ICLA strategy development, project proposals and provide input on needs and gaps.

  4. Manage and implement delegated portfolio of ICLA projects (activities, budget and project documentation) in line with proposals, strategies and donor requirements, and ensure high technical quality.

  5. Provide regular progress reports to Area Manager (AM)

  6. Ensure that projects target beneficiaries most in need of protection, explore and assess new and better ways to assist.

  7. Promote and share ideas for improvement and necessary changes in the activities.

  8. Ensure capacity of project staff and transfer key skills

  9. Liaise and collaborate with relevant local authorities and other key stakeholders.

  10. Promote the rights of refugees/IDPs/returnees in line with advocacy strategy.


Specific responsibilities

  1. Oversee implementation of ICLA projects focused on legal and civil documentation, housing, land and property rights and employment laws and procedures in West Nile, targeting both refugees and host communities.

  2. Provide day-to-day support to ICLA programme team at field level in developing clear work plans and targets and following up on implementation and engage in regular performance monitoring of projects.

  3. Support the development of quality programming, identifying key areas for further follow up, devising strategies and supporting implementation to improve and monitor quality in NRC’s ICLA approaches.

  4. Conduct ICLA specific technical assessments and research, present recommendations and adapt programme implementation to needs and context.

  5. Actively participate in relevant coordination forums including camp level protection, child protection, sexual and gender-based violence, shelter and livelihood working groups and county coordination forums when requested to do so at country level.

  6. Develop training modules and provide specific technical learning or/and training for project staff including refugee community staff and support capacity building on ICLA thematic areas amongst partners.

  7. Develop and implement approaches that promote safe programming and protection mainstreaming and coordinate with NRC’s Protection specialist and partners including on protection case referrals.

  8. Promote NRC’s Child Safeguarding Policy and ensure awareness of the policy amongst NRC ICLA staff and partners including reporting and investigation procedures.

  9. Participate in the monthly area office coordination and operations meetings including the monthly Programme meeting and the Area Management Team

  10. Conduct work planning, mid-term, and end-term performance review for staff under your supervision.

  11. Work alongside the M&E and grants team to ensure that data is regularly collected and analyzed to feed into the production of timely and quality donors and internal NRC reports.

  12. Any other reasonable tasks assigned by your line-manager.

Qualifications and Competencies

What you will bring

Generic professional competencies:

  • Bachelor’s degree in law, political science, social science or other relevant discipline

  • Minimum 5 years of relevant experience within field of expertise.

  • 2 years of experience managing protection projects and leading teams.

  • Familiarity with international refugee law and human rights law. Knowledge of SPHERE standards and other global humanitarian and protection standards

  • Previous experience of working in complex and volatile contexts.

  • Documented technical competences related to the position’s responsibilities.

  • Experience in proposal and report writing and excellent computer skills.

  • Good communication skills

  • Project implementation supervisory skills

  • Ability to resolve individual and group conflicts.

  • Ability to work with minimum supervision and deliver on deadlines.

  • Possess high cultural awareness and sensitivity.

  • Fluency in English language both written and verbal.

  • Relevant experience in humanitarian settings, especially protracted crisis

  • Good understanding of refugee situation in Uganda, specifically West Nile

  • Knowledge of the West Nile local languages will be an added advantage.

What we offer

  • Duty station: Arua_ Uganda

  • Contract: national contract, 3 months (extension possible, dependent on funding)

  • Travel: up to 50% internally.

  • Salary/benefits: grade 7 on NRC’s country salary scale.

  • NRC is an equal opportunities employer. We are committed to diversity without distinction to age, gender, religion, ethnicity, nationality, and physical ability.

  • We think outside the box, encourage ideas, and give responsibility to all employees at all levels. You will have many opportunities to be heard and take the initiative.

How to Apply

http://Interested applicants?Click here to apply


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