Head of Sales job at Zembo Motorcycles SMC LTD | Apply Now

Field Team Performance Management

• Lead, coach, and manage Zembo’s sales team, setting performance targets and developing KPIs that drive accountability and results.

• Conduct regular reviews with field teams to assess performance, identify areas for improvement, and implement corrective actions as needed.

• Work closely with the People Operations team to ensure effective onboarding, training, and ongoing development for all sales personnel.

Portfolio Growth and Sales Strategy

• Develop and execute Zembo’s sales strategies to expand market share, focusing on customer acquisition, retention, and revenue growth.

• Identify and assess new market opportunities to expand Zembo’s sales portfolio, particularly in underserved regions.

• Collaborate with cross-functional teams, including Operations and R&D, to align the sales strategy with company goals and ensure product availability.

Data-Driven Monitoring, Reporting & Optimization

• Utilize data analytics and visualization tools (such as Tableau, Power BI, or Excel) to generate and monitor sales reports, track performance metrics, and inform strategic decisions.

• Build and maintain interactive dashboards and reporting tools that give insights into sales trends, credit performance, and customer behavior.

• Use data insights to optimize go-to-market tactics, adjust sales forecasts, and make data-informed adjustments to sales tactics.

Collaboration and Cross-Functional Leadership

• Act as the primary point of contact for sales-related inquiries, collaborating closely with the Finance, Operations, and Customer Support teams to resolve issues that impact the sales pipeline.

• Partner with the Head of Marketing to develop customer acquisition campaigns, field promotions, and incentive programs that drive sales engagement.

• Represent Zembo in meetings with external partners and stakeholders to ensure alignment with operational and HSE standards.

Sales Process Improvement and Efficiency

• Lead strategic projects to improve sales productivity and streamline operational processes.

• Regularly review and refine Zembo’s sales processes to reduce the cost of sales, enhance customer experience, and improve the efficiency of field operations.

• Implement and enforce best practices in HSE standards across the sales team, ensuring alignment with Zembo’s HSE policies.

Training and Development

• Develop and implement training programs to equip the sales team with skills in sales techniques, customer service, and HSE compliance.

• Mentor and support new team members, providing them with the knowledge and resources they need to excel in their roles.

• Conduct regular workshops and skills-building sessions, ensuring the sales team is well-versed in both sales techniques and operational safety protocols.