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Head of Operations job at True North Consult Ltd | Apply Now

Are you looking for Administrative jobs in Uganda 2024? If yes, then you might be interested in Head of Operations job at True North Consult Ltd

Kampala, Uganda

Full-time

Deadline: 

May 6, 2024 at 2:00:00 PM

Apply Now

About the Organisation

True North Ltd started operations in 2008 under the name Efrivo Services Ltd as an IT & Management consultancy services company. In June 2011, it rebranded under the trade name True North Consult Ltd to reflect its current focus on People Management Advisory Services.
We are proud to be the only people management consultancy in Uganda that is run by qualified Human Resource Management Professionals.

Our niche is in the provision of bespoke management services to organizations of all sizes. The company has a network of over 15 consulting partners with over 10 years hands-on experience in their respective areas of expertise.

Because we are small, every customer is big, therefore you are guaranteed dedicated effort and service from highly qualified and experienced resources.

CV

Job Title

Head of Operations job at True North Consult Ltd

Job Description

The Head of Operations oversees the day-to-day activities of the organization to ensure efficient operations and delivery of products or services. They play a critical role in optimizing processes, managing resources, and driving continuous improvement to achieve business goals.

Duties and Responsibilities

  • Develop and implement operational strategies to optimize productivity, minimize costs, and enhance customer satisfaction.

  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement and implement corrective actions as needed.

  • Manage resources, including personnel, equipment, and facilities, to ensure efficient use and allocation.

  • Streamline business processes, workflows, and procedures to increase efficiency and reduce waste.

  • Establish and enforce quality standards and compliance with regulatory requirements to maintain product/service excellence.


  • Lead and mentor operational teams to foster a culture of accountability, collaboration, and continuous learning.

  • Collaborate with other departments, such as finance, sales, and marketing, to align operational activities with business objectives.

  • Evaluate and implement technology solutions to enhance operational effectiveness and automation.

  • Ensure adherence to health, safety, and environmental regulations and promote a culture of safety awareness.

Qualifications and Competencies

  • Education, Training, Skills & Experience Experience & Knowledge required (to do the job)

  • Bachelor's degree in Business Administration, Operations Management, or a related field.

  • Proven experience in operations management roles, preferably in manufacturing, logistics, or retail industries.

  • Strong leadership and team-building skills with the ability to motivate and inspire others.

  • Excellent analytical and problem-solving abilities to identify and address operational challenges.

  • Proficiency in project management methodologies and tools.

  • Knowledge of regulatory requirements and industry best practices in operations management..


Competencies

  • Strategic thinking and planning skills.

  • Effective communication and interpersonal skills.

  • Results-oriented with a focus on continuous improvement.

  • Decision-making and problem-solving abilities.

  • Adaptability and resilience in a dynamic business environment.

Enroll for CPA Uganda Course

How to Apply

APPLICATION FOR THIS POSITION MUST BE DONE ONLINE:
You can apply by submitting your cover letter and CV to exechire@truenorthafrica.com with subject line Head of Operations

Apply Now
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