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About the Organisation
Head, MSME job at ASA Microfinance Uganda Ltd | Apply Now
Ntinda, Kampala, Uganda
ASA Microfinance Uganda Ltd is a leading financial institution committed to providing affordable and accessible microfinance services to low-income individuals and communities in Uganda, with a focus on empowering women entrepreneurs and supporting their economic growth. Recognized for its reliable and customer-centric approach, ASA Microfinance has built a strong reputation for delivering impactful financial solutions and fostering financial inclusion.
The company maintains a supportive and inclusive work culture, offering employees opportunities for professional growth and a sense of purpose in contributing to community development. With its extensive network across Uganda, ASA Microfinance continues to expand its reach, providing loans, savings products, and financial education to underserved populations. Over the years, ASA Microfinance Uganda has evolved from a small-scale initiative to a robust institution, leveraging innovative approaches and technology to enhance its services and client experience. Its business model is built on sustainability, enabling clients to access tailored financial services that support their growth.
The company's core values include integrity, customer focus, transparency, and social responsibility. ASA Microfinance is also deeply involved in corporate social responsibility (CSR) activities, focusing on promoting financial literacy, supporting women empowerment, and contributing to community development. For more information, visit their website at www.asamicrofinanceug.com.
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Head, MSME job at ASA Microfinance Uganda Ltd
Full Time
Deadline:
21 Jul 2025
Job Title
Head, MSME job at ASA Microfinance Uganda Ltd
ASA Microfinance Uganda Ltd
Job Description
Job Title: Head, MSME
Organisation: ASA Microfinance Uganda Ltd (ASA Uganda)
Duty Station: Ntinda, Kampala, Uganda
Functionally Reports to: TBD
Administratively Reports to: CEO, ASA Uganda
Drive the MSME Business to achieve and exceed business goals through a dynamic business growth strategy and vigilant Relationship Management within MSME market segment that is aligned with the overall ASAI Mission, Vision and Purpose.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Applicants who meet the above requirements can send their applications, Curriculum Vitae, copies of relevant academic and professional qualifications, contact details for three (03) professional referees and a day-time telephone number, to the address below:
The Head Human Resource & Administration,
ASA Microfinance (U) Ltd,
Plot 5195 Buye- Kigowa, Ntinda,
P.O. Box 245, Ntinda
Kampala, Uganda
Deadline: Monday, 21st July, 2025, at 5:00 pm
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How to Apply
Provide strategic leadership to MSME and guide all its activities to support the ASAI’s growth strategies and achieve projected business goals.
Develop and drive the ASAI’s value chain strategy through innovative demand-driven MSME & Value chains solutions, products and services in line with targeted business goals and growth sectors.
Drive vigorous sales process management; from prospecting to closure so as to ensure a vigorous pipeline of MSME business with the aim of attaining continuity and meeting agreed business growth objectives across all product ranges and the MSME market segments.
Lead the creation of customer insight through on-going portfolio analysis and formulation of focused and value-driven customer relationship management strategies.
Drive a culture of excellent service and quality relationship management in order to retain and develop customers and expand the ASAI’s MSME wallet-share by ensuring compliance with the customer service SLAs.
Actively guide the negotiation and structuring of business deals through the sales process with the aim of attaining value for the client, while protecting the business interests of ASAI.
Establish inter-departmental collaboration and work hand-in-hand with other stakeholders to implement timely and efficient preparation of high-quality credit processes, and drive turn-around time to meet the ASAI’s promise to customers.
Continuously monitor the business portfolio to ensure vigilant covenants and arrears management in line with ASA policies in order to spot early-attention areas. The objective is to maintain the loan portfolio’s PAR percentage within agreed parameters and ensure customers meet the contractual obligations to ASAI.
Constantly explore the enhancement of ASAI’s brand so that the ASAI holds out in the target markets as one of the preferred lenders in the MSME Market in terms of service, innovation and customer awareness/responsiveness.
Give regular feedback to management on product and processes based on customer feedback.
Vigilantly monitor the market and industry trends, and competitor behavior to gather market intelligence, in order to advise and shape management response and the actions of the MSME team to effectively manage opportunities and threats, with the aim of maximizing business performance.
Manage, motivate and develop the MSME team through rigorous performance management, coaching, mentoring and learning interventions to create a team able to deliver the enterprise mission.
Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure relevant training and embed fraud prevention in daily work.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
University degree in Banking, Economics, Finance or related discipline is preferred.
Masters’ Degree in Business, Finance, Banking, Marketing or a related field.
Professional qualifications in Finance or Marketing or related field e.g. ACCA, CFA, CIMA, CPA;
Minimum 10 years’ experience in Financial Services Business Development; 4 of which should be at senior management level;
Strong track record in Direct Selling, Sales Management and Relationship Management;
Solid grasp of Policies, Processes and Procedures relating to Credit and Business.
Solid grasp of MSME sector & business model, its strategy and all its products and services.
Solid grasp and interpretation of industrial and national economic trends.
Required Competencies
Strong strategic and conceptual skills.
Leadership and team management skills.
Customer centricity, with a strong appreciation for client behavior.
Solid business acumen and financial skills.
Solid and proven credit risk management.
Advanced facility structuring and negotiation skills.
Strong decision-making, conflict resolution and problem solving skills.
Networking skills; with ability to influence key people inside and outside the organization.
Very strong presentation, verbal and written communication skills.
Team player with strong interpersonal skills and the ability to build internal and external networks.
Ability to work under pressure, and exercise excellent judgment.
