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About the Organisation
2 Xclusive Banker (Grade: DF6) jobs at DFCU Bank | Apply Now
Kampala, Uganda
DFCU Bank is a leading financial institution in Uganda dedicated to transforming lives and businesses through innovative financial solutions that drive economic growth and financial inclusion. Established in 1964 as the Development Finance Company of Uganda, the bank has grown from a development finance institution into a full-fledged commercial bank, with a significant milestone being its acquisition of Crane Bank in 2017. Recognized for its strong financial performance, customer service excellence, and digital banking innovations, dfcu Bank has received multiple industry awards and remains a trusted partner for individuals, SMEs, and corporate clients.
The bank fosters a dynamic and inclusive work culture that emphasizes integrity, customer focus, innovation, teamwork, and excellence, offering employees professional growth, career advancement opportunities, and competitive benefits. With a strong presence across Uganda through an extensive network of branches, ATMs, and digital banking services, dfcu Bank continuously invests in technology to enhance accessibility and efficiency.
Committed to corporate social responsibility, the bank actively supports financial literacy programs, women empowerment initiatives, environmental sustainability efforts, and youth entrepreneurship. Headquartered at 26 Kyadondo Road, Kampala, Uganda, dfcu Bank remains a key driver of financial empowerment and economic development in the country. For more information
Are you looking for Finance jobs in Uganda 2025 today? then you might be interested in Xclusive Banker (Grade: DF6) jobs at DFCU Bank
Full Time
Job Title
2 Xclusive Banker (Grade: DF6) jobs at DFCU Bank
DFCU Bank
Job Description
Job Title: Xclusive Banker (Grade: DF6, 2 Positions)
Organisation: DFCU Bank
Duty Station: Kampala, Uganda
Reports to: Head High Net Worth
Reporting to the Head High Net Worth, the role holder is responsible for growing the market share and revenue by providing pro-active and efficient personal relationship banking service to a portfolio of Xclusive banking clients in accordance with the laid down procedures.
How to Apply
Duties, Roles and Responsibilities
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If you believe you meet the requirements as noted above, please forward your application with a detailed CV including present position and copies of relevant professional/academic certificates from O’ level, to the email address indicated below:
Kindly copy your respective PCBP in the process of sending through your applications.
Deadline: 30th May 2025.
NB: Only short-listed candidates will be contacted.
Manage relations with the Xclusive portfolio on a layered basis for business growth and to achieve relationship management targets.
Appraise loan applications making sure that they meet the set standards and credit requirements using the prescribed score cards and return those that do not meet specifications to the front office desk for follow up to avoid losses.
Initiate credit applications for new and existing customers by completing the documentation with customers, completing the required financial analysis and submitting applications to credit for approval to meet the set agreed timelines.
Increase product penetration for the Xclusive customers by reviewing their portfolio to determine potential cross sells and proactively recommend new products to them.
Conduct regular face-to-face customer visits, site visits, recognition initiatives and write updated call report for each visit as per agreed standard in agreed targets for customer retention.
Receive and verify customer documents for account opening, facilities and other customer instructions according to the laid down procedures.
Timely notification of customers in regards to their loan approvals/declines of credit facilities and advise alternative options in case of a decline for customer satisfaction.
Identify areas of concern/potential fraud and develop appropriate remedial processes/systems, which encompass both the operational and financial aspects of risk management.
Monitor the Xclusive portfolio performance and ensure that PAR and NPA is kept within the acceptable limits to avoid losses.
Manage credit and operational risk in account opening and loan processing to avoid fraud and losses.
Onboard new customers on quick banking and inform customers of other appropriate service channels.
Comply with KYC, AML & suspicious transactions reporting and ensure that all documentation and transactions are in line with local and regulatory anti-money laundering and KYC requirements. Financial Responsibility.
Acquire new Xclusive relationships, accounts and grow and manage the Xclusive portfolio.
Qualifications, Education and Competencies
At least 3 years banking experience of which 2 should be at the front line.
Financial Management skills.
Excellent sales/networking and relationship management skills
Exceptional products knowledge and ability to propose the investment options
Ability to analyse business risk
Ability to manage a Portfolio of customers with different business needs
Excellent analytical skills
Understanding of both business & personal banking.
Excellent interpersonal and negotiating skills required.
Industry and business awareness.


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