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About the Organisation
Harvey World Travel Uganda is a trusted name in the travel and tourism industry, committed to delivering world-class travel solutions and exceptional customer experiences.
Front Desk Officer job at Harvey World Travel Uganda | Apply Now
Kyengera, Uganda
Are you looking for administrative jobs in Uganda 2025 today? then you might be interested in Front Desk Officer job at Harvey World Travel Uganda
Full Time
Deadline:
25 Jul 2025
Job Title
Front Desk Officer job at Harvey World Travel Uganda
Harvey World Travel Uganda
Job Description
Job Opportunity: Front Desk Officer
Company: Harvey World Travel Uganda
Location: Kyengera Mall, Kyengera Town Council, Uganda
Application Deadline: 25th July 2025
We’re currently seeking a Front Desk Officer to be the first point of contact for clients and ensure a welcoming, professional environment at our Kyengera Mall office.
Position Summary
As a Front Desk Officer, you will play a critical role in delivering outstanding service to clients, handling inquiries, managing bookings, and maintaining smooth day-to-day operations at the reception. If you are organized, customer-focused, and passionate about travel, we’d love to hear from you.
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Interested candidates should submit the following documents by 25th July 2025:
Updated CV
Cover letter
Recent passport-size photograph
Email your application to: info@hwtu.org
Subject line: Application for Front Desk Officer
Please note: Only shortlisted candidates will be contacted.
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How to Apply
Welcome and assist clients with professionalism and warmth at the front desk.
Answer incoming phone calls and respond to emails in a timely and courteous manner.
Provide detailed and accurate information on tour packages, travel services, and available bookings.
Schedule, confirm, and manage hotel reservations, flight bookings, and client appointments.
Maintain an organized and tidy reception area at all times.
Handle client records, documentation, and ensure confidential information is safely managed.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Diploma or Bachelor's degree in Tourism, Hospitality, Information Technology, Business Administration, or a related field.
Prior experience in a front desk, customer service, or administrative role is highly desirable.
Excellent verbal and written communication skills.
Proficient in basic computer applications and email handling.
Professional, friendly, and able to manage multiple tasks efficiently.
