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Full-time
Front Desk Officer (2) Job at Reach a Hand Uganda
Reach a Hand Uganda
Job Description
Responsible for providing efficient customer service to RAHU visitors, clients, partners and staff and visitors at RAHU. The role is also responsible for maintenance of a clean and hygienic environment.
Interacts/Interfaces with:
Internal: All staff
External: Visitors
Duties, Roles and Responsibilities
- Provide answers to visitors’ inquiries about the organization and its services.
- Coordinate activities around the front desk/reception premise.
- Direct visitors and clients/customers to their desired destinations in the office.
- Sort and handle mail messages whether incoming or outgoing.
- Answer incoming calls on multi-line telephones.
- File and keep record of activities in the office for easy retrieval and review when due, and sending to the relevant department personnel.
- Schedule and confirm appointments.
- Maintain company’s event calendars. He or she keeps in records all events to hold in the organization and notifies respective departments when due.
- Where necessary, inform relevant staff of visitors’ arrivals and/or cancellations of appointments
- Responsible for maintaining a clean and safe reception area; keep it tidy at all times.
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Send your CV and Application Letter to hr@reachahandug.org and admin@reachahandug.org with the subject; Front Desk Officer Application. Deadline 10th April, 2026. In the application, state the year in which you trained as a peer educator.
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Go to the "Jobs" tab
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