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Job Summary

Job Title:
FOOD AND BEVERAGE MANAGER
Employer:
Cementers Uganda Limited
Location:
Tilenga site
Country:
Contract Type:
Full-time
Job Category:
Number of Positions:
Deadline:

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Q-Sourcing Limited trading as Q-Sourcing Servtec is a manpower management solutions firm operating in the East African Region in the countries of Uganda, Kenya, Tanzania, Rwanda, and South Sudan. On behalf of our client Cementers Uganda Limited, we are looking for a suitable, competent and skilled Food and beverage manager to work in Tilenga site.

Full-time

FOOD AND BEVERAGE MANAGER Job at Cementers Uganda Limited

Cementers Uganda Limited

Job Description

The Food and Beverage Manager is responsible for providing strategic guidance and overall direction of Food & Beverage operations, ensuring guests have exceptional dining experiences. This role involves collaborating with various departments and the executive chef to maintain culinary excellence and top-notch service standards at the Tilenga site.

Duties, Roles and Responsibilities

Key Duties and Responsibilities: MARKET LEADERSHIP A) Aligning F&B strategy to unit strategy
  • Ensuring each F&B section has a strategy.
  • Benchmarking F&B products and services with other LHW/LQA hotels (to train staff on the LHW & LQA).
  • Conducting survey to understand guest preference and expectation in F&B products and services.
  • Ensuring F&B meets certification in international quality assurance bodies (LQA, SGS, HACCP etc.)
B) Development F&B vision and mission statements
  • Aligning F&B vision and mission statements to the business today
C) Statutory requirement and company policies and procedures
  • Ensure compliance with data protection policies and procedures as defined for the department.
  • Ensure adherence to unit crisis management plan in regard to F&B operations and that staff understand their roles in the plan.
  • Adhering to and complying to all statutory requirements and company policy relating to F&B
  • Adhering to policies on document and records management in F&B department
  • Understand and ensure adherence to crisis management plan for each section in Food and Beverage.
LEADERSHIP IN PRODUCT AND SERVICE A) Understand product concept and service delivery promises
  • Documenting each section’s product concept and service delivery promises
  • Collaborate with the banquet team to plan and execute special events, weddings, and banquets, providing seamless service and catering arrangements.
  • Collaborate with the Executive Chef and culinary team to develop innovative and appealing menus that align with the hotel’s concept and cater to the preferences of guests.
B) Define product specifications
  • Developing product specification manuals for F&B department
  • Carrying out supplier audits to ensure quality of F&B product and service.
  • Ensuring service level agreements with suppliers for F&B products, equipment and services are adhered to.
C) Physical product improvement initiative
  • Identifying areas that need improvement in terms of the physical product in F&B
D) Food and beverage product and service improvement
  • Regular reviewing of food and beverage product and service offers.
  • Creative food and beverage product and service offers.
E) Use of technology
  • Ensuring available technology is utilized to enhance efficiencies in F&B
F) Feedback
  • Enhance capturing of guest feedback.
G) Define product and service Standard Operating Procedures (SOPs)
  • Updating F&B SOPs
  • Maintain rigorous quality control measures to ensure that food and beverages meet the highest standards of taste, presentation, creativity, showmanship, and service.
MANAGING, GROWING AND RETAINING MARKET SHARE A) Develop a sales and marketing strategy for the F&B department
  • Conducting market research to establish new trends in F&B product and service offers.
  • Initiating F&B product and service concept that attract high end market segment.
  • Reviewing sales, marketing, and merchandising tools for F&B
  • Work with the Sales and Marketing team to maximize revenue opportunities through effective pricing, promotions, and upselling techniques.
  • Develop initiatives to maximize sales and improve revenue.
  • Developing calendar of events.
  • Capturing guest profiles
  • Ensuring understanding and effective use of prestige reward system.
COST MANAGEMENT AND REVENUE IMPROVEMENT A) Business area cost management initiatives
  • Developing cost management strategies and initiatives for F&B
B) Supplier audit
  • Build and maintain relationships with suppliers and vendors to ensure the timely delivery of quality products and negotiate favorable terms and service agreements.
  • Regular reviewing of suppliers to ensure value for money.
C) Adherence to control procedures and systems
  • Outline Food and Beverage control procedures and ensure adherence to F&B control in compliance with company policies and procedures.
  • Set out the authorities and limitations for each position in the department.
  • Adhere to the relevant authorities and limitations set out for a Food and Beverage Manager.
  • Monthly reviewing of F&B financial performance.
PEOPLE MANAGEMENT AND PRODUCTIVITY IMPROVEMENT A) Productivity improvement programs
  • Ensure all staff h

Qualifications, Education and Competencies

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FOOD AND BEVERAGE MANAGER Job at Cementers Uganda Limited

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