3 Field Operations Assistant job at Educate! | Apply Now

Mentor recruitment (10%)

• Use a mentor recruitment strategy to inform candidates for recruitment as per the mentor role profile.

• Source for motivated mentor candidates & hold interviews.

• Timely Submission of mentor-required paperwork.

• Keep CU to capacity including backup options at hand.

• Manage mentor exit smoothly while observing mentor exit strategy as stipulated in the mentor and Youth leader handbook.

• Keep the Mentor Recruitment Officer & Field Operation Coordinator team updated on community unit dynamics that best suit recruitment needs.

• Ensure that mentors are introduced & taken through their work standards during the orientation.

• Keep track of the mentor recruitment paperwork and upload it to Google Drive as guided by the management.

Data Quality Checks (Audits 30 %)

• Model & maintain high data management integrity when handling data requests in-person & virtually especially from face-to-face & virtual program monitoring forms.

• Collaborate with performance metrics during & after the Exp 4.0 implementation on any data collection efforts.

• Monitor/ observe at least each mentor once every program cycle & submit observation forms.

• Review the mentor Activity tracker from each mentor once a week & during peer circle meetings.

• Support mentors in meeting monitoring targets by running weekly check-ins & driving mentor targets.

• Responsible for scholar list reporting & mentor recruitment procedures.

Data Collection & reporting (20%)

• Coordinate all survey activities in the Cu & ensure accuracy & timely execution of reporting.

• Lead student focus groups to check on Exp quality implementation in the Cu

• Collaborate with the PO to support focus group discussions when & as required.

• Ensure quality implementation of the program through rigorous monitoring & providing quality program feedback

• Support Performance metrics in the dissemination & collection of the scholar-centricity forms

• Work with performance metrics to provide feedback on any data collection tools & also to improve on the data collection processes.

• Setting timeliness & ensuring that mentors adhere to the reporting submission timelines.

• Train mentors on the importance & usage of the data collection tool in the Cu

• Compiling updated mentor list in their community unit.

• All data is collected in real-time and work on all data mentors are missing

• Run weekly mentor check-in on scholar drops while reconciling with monitoring systems.

• Ensure that mentors have updated graduation data.

• Support mentors on offline reporting & tracking of scholar data.

Monitoring EXP 4.0 Sessions (40%)

• Plan & observe mentors’ group mentoring & Skills lab & business model assessment.

• Provide mentors with feedback on managing sessions, and conference calls especially during best practice Wednesday & also observe remote work standards.

• Provide feedback to the mentors directly depending on the quality of the SLs & GMs sessions delivered and share this feedback with the Exp team.

• Inform the mentor performance tracker based on the submission of the mentor in-class session observations/monitoring report and data collection

• Collaborate with Po to inform training gaps on session delivery