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Job Summary

Job Title:
Field Officer
Employer:
GiveDirectly (GD)
Location:
Sironko District
Country:
Uganda
Contract Type:
Full-time
Job Category:
Administrative jobs
Number of Positions:
Deadline:
Friday, 9 January 2026

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GiveDirectly (GD) aims to reshape international giving – and millions of lives – by providing cash grants directly to the world’s poorest. The Brookings Institution estimates that $70B of cash transfers would be required to eliminate the poverty gap; the aid sector currently spends $135B each year, much of it on evidence-free interventions. GiveDirectly wants to change that, establishing cash transfers as a benchmark for foreign aid – as the index fund is a benchmark for the financial industry – and in the process accelerating the end of extreme poverty. GD has raised over $1B since launching in 2011, delivered cash to more than 1.5 million people in 15 different countries. We’ve also supported large-scale, experimental research that indicates strong recipient impact of our programs. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) have been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist. Our culture is candid, analytical, agile, and non-hierarchical. Our global team of ~150, and country operations teams of ~650, together come from 21 different countries speaking 69 different languages. From software engineers to seasoned humanitarian workers, former management consultants to public servants, researchers to field operations -- it’s an incredible group of people. Our values are central and deliberately opinionated. We genuinely center the people we serve in our decision making, and strive to build an ambitious, dynamic and high performing environment. We strongly encourage you to read through our values carefully, if they reflect how you like to work and energize you, this could be a great fit. We work hard to create an environment in which all our team members can thrive, succeed and grow. We support flexibility, take care of each other, have fun, and create professional growth opportunities.

Full-time

Deadline: 

9 Jan 2026

Field Officer Job at GiveDirectly (GD)

GiveDirectly (GD)

Job Description

GiveDirectly (GD) provides cash grants directly to people living in extreme poverty. GD has raised over $800M since launching in 2011, delivered cash to more than 1.2 million recipients, and launched offices in 11 countries. We’re continuing expansion across the Global South. Over the past decade, GD has also supported large-scale, experimental research, expanding the evidence that cash has a positive short and long-term impact on recipients. As a result, GD has been celebrated as one of the most innovative non-profit companies by Fast Company, while the growing cash transfer movement (and GD’s leading role within it) has been featured in the New York Times Magazine, This American Life, Foreign Affairs, and The Economist.

Across our global offices, our culture is candid, analytical, non-hierarchical, and agile. We work alongside 750+ individuals who come from 21 different countries and speak 69 different languages. Team members at GiveDirectly attest that diversity, equity, and inclusion are not just buzzwords, but a fundamental part of our culture and values. We actively seek to recruit individuals from the communities we serve, and use DEI as a lens in our hiring practices, programs, and initiatives. Our goal is to maintain a workplace where everyone can bring their authentic selves to work, and feel valued and respected for who they are. We continue to grapple with balancing inclusivity of all cultures and experiences while maintaining cohesion in our values. While there is much that we are still learning, we take care of one another, have fun, as well as provide flexible working hours wherever possible. We are proud to be an equal opportunity employer, and we do not discriminate on the basis of race, color, religion, gender, sexual orientation, national origin, age, disability, or any other status protected by law.


Overview:

The Field Officer will play a critical day-to-day role in delivering GiveDirectly’s gold-standard cash transfer product to donors and recipients. The Field Officer will carry out and support a variety of field activities, depending on his / her team assignment and GiveDirectly’s needs on any given day. In short, the Field Officer will be responsible for executing the recipient surveys and associated processes that facilitate GiveDirectly’s unique cash transfer model. The role will reward high-quality judgment on operational questions and challenges, work ethic, communication skills, and a strong commitment to GiveDirectly’s mission and model.

Duties, Roles and Responsibilities

Core responsibilities by team:

Census team

  • Barazas: explain GiveDirectly’s program to entire villages prior to the census surveys; answer any questions. 
  • Explain GiveDirectly’s program to eligible households 
  • Meet with the village elder and guides to understand village boundaries  
  • Coordinating with team members, visit every household in the village, excluding none
  • Complete census surveys using TaroWorks with accurate data 

Registration team 

  • Provide cell phones as necessary
  • Ensure someone in the household is ready to operate the phone to access transfers
  • Identify and eliminate ineligible households 
  • Complete surveys using Commcare with accurate data 
  • Reinforce information about GiveDirectly’s program to eligible households
  • Explain safety and readiness information to recipients  
  • Ensure someone in the household is ready to operate the phone to access transfers
  • Identify and eliminate ineligible households 

Follow-up team

  • Follow up surveys: call or visit recipients and administer a survey to confirm transfer receipt and collect data used to improve the program and uncover any recipient problems; in some cases, may need go to the field administer the follow-up survey 
  • Hotline calls: answer the phone as recipients call in with questions or concerns, answering their questions and escalating any problems as necessary
  • Registration problem resolution: for people who have not registered with mobile money or who have registered with the wrong name, call the recipients and advise them on how to register
  • Adverse Events case management: identify, report, and escalate adverse events to team leader; examples include: intra-household conflict, rumors about GiveDirectly, reports of a bribe, etc. 


Qualifications, Education and Competencies

See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.

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Field Officer Job at GiveDirectly (GD)

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