Field Coordinator job at African Clean Energy (ACE) | Apply Now

Plan and allocate assignments to field agents as guided by performance dashboards;

Coordinate with the field agents to ensure efficient use of time to achieve desired daily targets;

Liaise with HR to conduct ongoing training on important work processes and data integrity requirements to ensure all teams are complying with the standard;

Track and analyse all field agents’ portfolios and proactively identify opportunities for improvement and for solutions to eliminate potential threats to portfolio health;

Maintain transparency with the field teams regarding their portfolio standing to ensure the territory and individual field agent’s portfolio is at optimum level;

Make and receive ad hoc phone calls to ensure all important information is rapidly passed to necessary parties to maximise transparency;

Prepare portfolio reports for the Operations Manager predicting trends as suggested by the Salesforce data and other additional factors;

Ensure sensitive customer information is protected and stored securely at all times;

Prepare and submit budgets for approval on a monthly basis at least 7 days to the end of the month.

Any other activities determined necessary by management.