Related Jobs
%20(1).jpg)
.jpg)
.jpeg)
Related Jobs
.png)
.png)
.jpg)
Related Jobs
Share this Job
Distribution Administration Officer job at Wave | Apply Now
Kampala, Uganda
Wave is a rapidly growing fintech company on a mission to make Africa the first cashless continent by offering affordable, accessible, and user-friendly mobile money services that empower individuals and small businesses. Recognized for revolutionizing digital financial inclusion, Wave has earned a strong reputation across several African countries, notably in Senegal, Côte d'Ivoire, and Uganda, for eliminating high transaction fees and providing free peer-to-peer transfers.
The company fosters a people-first, inclusive work culture that values innovation, integrity, and impact, offering flexible job opportunities and remote-friendly work arrangements to attract top talent committed to solving real-world problems. Since its launch in 2018, Wave has evolved from a remittance app into a full-scale mobile money platform, leveraging a unique agent-based model and open-source technology to ensure affordability and transparency.
With millions of users and a rapidly expanding team, Wave maintains a dynamic and scalable business model centered on user trust and community empowerment. Its core values—user obsession, empathy, ownership, and transparency—guide its operations, while its commitment to corporate social responsibility is reflected in its efforts to promote financial literacy, economic inclusion, and sustainable development. More information can be found at www.wave.com.
Are you looking for Administrative jobs uganda 2024 today?, then you might be interested in Distribution Administration Officer job at Wave
Full Time
Deadline:
24 Sept 2024
Distribution Administration Officer job at Wave
Wave
Job Description
Duties, Roles and Responsibilities
Qualifications, Education and Competencies
Our Distribution team plays a pivotal role in managing and optimizing our distribution network to drive user acquisition. Responsible for overseeing the daily operations of our field sales teams, they strategically grow our user base and enhance customer outreach.
Our agent operations team plays a crucial role in building and maintaining a high-performing agent network with a strategic focus on driving our agent network strategy and nurturing our agent performance.
You will provide unparalleled administrative support to both teams to help them maximize their impact.
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
Find application details and links on the AfriCareers Jobs Portal:
-
Click the Apply button below
-
New users: Select Create Profile and complete the Profile Creation Wizard
-
Existing users: Log in and update your profile if needed
-
Go to the "Jobs" tab
-
Read the detailed job description, Roles and Qualifications.
-
Submit your application via the jobs portal
-
Track progress under "My Applications" tab
Important Note: Some employers now hire directly on the AfriCareers New Jobs Portal — keep your profile updated so employers can easily view your CV and hire you instantly.
Be an administrative focal contact point for our agent operations and distribution teams in different locations as well as the interim firms that employ our distributors.
Coordinate team meetings and organise trainings for both agents and distributors.
Support distribution leads to ensure distributors are recruited and managed as per internal policy and procedures.
Ensure distributors have up-to-date contracts and are paid on time.
Follow up on our interim firm partners’ invoices and bulk payment recharges.
Organize alignment sessions with the different teams through daily meetings and town halls.
Be responsible for requesting, dispatching, and tracking usage of agent and distribution-related supplies while liaising with field teams
Troubleshoot any technical issues distributors may face.
Assist distributors with access to all relevant platforms (Slack, WhatsApp groups, etc.).
Activate and deactivate agents and distributors and verify distributor attendance.
Track client issues during distribution, and make outbound calls to new sign-ups to collect data.
Share the performance of distributors regularly with their supervisors and calculate due bonuses to prepare payment files on time.
Provide insights on agent and distributor performance using data from Periscope and other sources.
SERVICES
COMMERCIAL
SERVICES
INDUSTRIAL
SERVICES
RESIDENTIAL
Location: You'll work from our office in Mbale and may travel to other field locations.
Work authorization in Uganda is required
This is a permanent position
Our salaries are competitive and calculated using a transparent formula. We run performance reviews twice a year and award bonuses to strong performers who have been with the company for more than 6 months
We offer generous health insurance for yourself and your dependents
We support working parents - we offer 26 weeks of parental leave for mothers and 4 weeks for fathers, in addition to subsidized child care when they return to work
Airtime reimbursement
Free food and a beautiful office space
Requirements
A bachelor’s degree in a business field.
Experience supporting networks of salespeople, agents or retail networks in a back-office administrative position.
Experience running payroll for 20+ people and a strong understanding of Uganda’s labour laws.
Excellent data analysis skills including data visualisation and advanced spreadsheet knowledge.
You might be a good fit if you
Are exceptionally organized, able to independently follow through on tasks and able to manage priorities effectively.
Have experience providing administrative support to field teams in a back-office position.
Possess strong analytical skills and can interpret sales data and metrics to drive informed decisions and draw insightful conclusions.
Are highly attentive to detail and approach your tasks and processes with thoroughness and accuracy.
Have the flexibility to adapt to changing market conditions, client requirements, and company priorities.
Are a clear and proactive communicator, both on written and verbal forms.
Are a self-starter and proactive about achieving ambitious targets.
Always seek to improve yourself through honest self-reflection.
Demonstrate tenacity and a willingness to go the distance to get something done.
Enjoy teamwork, but also know how to work well independently and autonomously with minimal or no guidance.
APPLICATIONS FOR THIS POSITION MUST BE ONLINE
Click the "Apply Button" Below to submit your Application
