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Full-time
Digital Admin & Sales Executive Job at Rosewood Motel
Rosewood Motel
Job Description
Rosewood Motel is seeking a Digital Admin & Sales Executive to manage online operations, social media, and customer bookings. The role is focused on converting digital inquiries into confirmed sales and maintaining professional communication with clients to drive brand visibility.
Duties, Roles and Responsibilities
- Manage and grow motel social media accounts (Instagram, Facebook, TikTok)
- Post content consistently such as rooms, offers, experiences, and promotions
- Engage with comments, messages, and audience interactions
- Work with content creators or designers where needed
- Respond to inquiries via WhatsApp, Instagram, Facebook, and calls where necessary
- Provide accurate information on room availability, pricing, location, and amenities
- Maintain professional and persuasive communication
- Convert inquiries into confirmed bookings
- Manage and track all online reservations
- Follow up on potential clients
- Coordinate bookings with the on-ground front desk team
- Execute marketing campaigns and offers
- Promote discounts, packages, and seasonal deals
- Identify opportunities to increase bookings
- Support paid ads if applicable
- Manage listings on booking platforms if used
- Ensure pricing, availability, and photos are up to date
- Monitor and respond to reviews
- Track number of inquiries, conversion rates, and booking sources
- Provide weekly performance reports
- Suggest improvements based on data
Qualifications, Education and Competencies
See all details of the qualifications, competencies and education for this role under the "How to Apply" section below.
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